Our media team

If you're a customer, please telephone 0344 811 0141 and one of our customer service staff will be happy to assist you.

Journalists, elected representatives, and stakeholders - you can contact the ScotRail media team between Monday to Thursday 08:30 to 17:00, and 08:30 to 16:00 on Friday: [email protected]

We have a large image library of Scotland's Railway. If you need an image for your story, please email us to discuss your requirements.

  • The Caledonian Sleeper is not a ScotRail service. Media enquiries should be directed to [email protected]