About First

FirstGroup plc is the leading transport operator in the UK and North America with annualised revenues of over £6 billion a year. We employ more than 130,000 staff and transport some 2.5 billion passengers a year.

The Group is Britain's largest bus operator running more than one in five of all local bus services. A fleet of nearly 8,500 buses carries approximately 3 million passengers a day in more than 40 major towns and cities. We also operate Greyhound UK providing regular services each way between London and Portsmouth and London and Southampton.

The Group operates one quarter of the UK passenger rail network, with a balanced portfolio of intercity, commuter and regional services, carrying over 280 million passengers per annum.

We are the UK's largest rail operator with four passenger franchises - First Capital Connect, First Great Western, First ScotRail and First TransPennine Express - and one open access operator, First Hull Trains.

• ScotRail operates 95% of passenger train services in Scotland, linking the cities of Glasgow, Edinburgh, Dundee, Aberdeen and Inverness as well as the Caledonian Sleeper overnight service to and from London, and the picturesque routes of Fort William, Mallaig, Oban, Kyle and Wick.

• First TransPennine Express operates trains to Manchester, Liverpool, Leeds, Sheffield, Newcastle, York, the Lake District, Glasgow, Edinburgh and many more cities across the North of England.

• First Great Western operate commuter, regional and branch line services, covering London, South Wales, the West of England and Devon and Cornwall including major towns and cities like Cardiff, Exeter, Plymouth, Bath, Bristol and Reading.

• Hull Trains operate rail services between Hull and London Kings Cross, calling at towns and cities such as Doncaster, Retford, Grantham and Stevenage.

• First Capital Connect operate train services linking London with Kings Lynn, Cambridge, Peterborough, Luton Airport, Gatwick, Brighton and Bedford.

We provide rail freight services through First GBRf and operate the London Tramlink network on behalf of Transport for London carrying nearly 28 million passengers a year.

North America contract businesses

Headquartered in Cincinnati, FirstGroup America Inc. operates across the US and Canada. The Group's contract businesses include Yellow School Buses (First Student), Transit Contracting and Management Services (First Transit), Vehicle Fleet Maintenance and Support Services (First Services).

• First Student is the largest provider of student transportation in North America with a fleet of approximately 60,000 yellow school buses, carrying nearly 4 million students every day across the US and Canada.

• First Transit is one of the largest private sector providers of transit management and contracting, managing public transport systems on behalf of city transit authorities. It is one of the largest providers of airport shuttle bus services in the US and also manages call centres, paratransit operations and other light transit activities.

• First Services is the largest private sector provider of vehicle maintenance and ancillary support services in the US. Providing fleet maintenance for public sector customers such as the Federal Government and fire and police departments it also provides support services to public and private sector clients.

Greyhound is the only national provider of scheduled intercity coach services in the US and Canada. Based in Dallas, Greyhound provides scheduled passenger services to approximately 3,800 destinations throughout the US and Canada carrying approximately 22 million passengers annually.

Europe

In mainland Europe we operate some 150 buses in south west Germany and, with our partner DSB, we operate the Øresund rail franchise which includes routes in and between Denmark and Sweden.

Name: FirstGroup plc
Principal and Registered Office 395 King Street,
Aberdeen, AB24 5RP.
Telephone: 01224 650 100
Facsimile:01224 650 140
Registered in Scotland Number: SC157176