About ScotRail

The franchise is now in its fifth year, with our Public Performance Measure - a combination of punctuality and reliability – and Customer Satsfaction reaching record highs.

Delays have been reduced by 50% since franchise commencement and passenger numbers have increased by 20%.

In April , the Scottish Government awarded ScotRail a three-year franchise extension which will see us operating services for the Commonwealth Games in 2014.

Our investment programme has progressed at an unprecedented rate. They include train refurbishments leading to improved reliability and a better overall journey experience and station enhancements ranging from waiting rooms to upgraded lighting, ensuring a safer and more comfortable environment.

We have gained Investor in People Status across the business – one of the largest private sector organisations to do so in Scotland.

Providing a safe and reliable service and continuous improvement to performance levels remain at the top of our agenda.

We will continue to provide value for money services and to invest in train refurbishments leading to improve reliability and station enhancements to ensure a safer and more comfortable environment.

Along with Transport Scotland, industry partners and stakeholders, we will build a rail network for the 21st century with services to match.

Steve Montgomery
Managing Director, ScotRail 

The Johnstone-born 46-year-old promises even more enhancements and investment in the drive for further improvements and excellence.

Steve has a strong rail operation and safety background and has been in the industry for over 25 years.

Steve Montgomery joined the rail industry in 1984.  He started as a signalman in Howwood signal box then moved onto various supervisory roles before becoming an Area Relief Manager for the North of Scotland.  He then worked as ScotRail Manager in Aberdeen before becoming the Area Manager for Edinburgh in 1994 as the Railway's prepared for privatisation.

After privatisation he was appointed as the Passenger Service Manager for the Queen Street, Edinburgh and North of Scotland area in 1997.  Steve has since held various Senior posts before becoming Operations and Safety Director when First Group took over the franchise.

In his spare time, Steve is a keen gardener.

Executive Team

Steve Montgomery, Managing Director 
Kenny McPhail, Finance Director (Deputy Managing Director)
Kenny Scott, Engineering Director
Julie McComasky, Head of Human Resources
Alasdair McNicoll, Projects Director
Jacqui Dey, Operations Director 

First ScotRail Limited. Registered in Scotland.
Number SC185018 395 King Street, Aberdeen AB24 5RP