For all general enquiries please email scotrail.enquiries@firstgroup.com.
If you're happy with the service you've received from a member of ScotRail staff, then please tell us about it by using this form.
To comment on our train services or provide us with feedback, please use the feedback form.
To speak with a member of our web support team please contact us on 0844 556 5636.
Alternatively contact our Customer Relations Department at:
ScotRail Customer Relations
PO BOX 7030, Fort William, PH33 6WX
Tel: 0845 601 5929
Email: scotrailcustomer.relations@firstgroup.com
