Contact us

General Enquiries

For all general enquiries please email scotrail.enquiries@firstgroup.com.

If you're happy with the service you've received from a member of ScotRail staff, then please tell us about it by using this form.

To comment on our train services or provide us with feedback, please use the feedback form.

Alternatively contact our Customer Relations Department at:

ScotRail Customer Relations
PO BOX 7030, Fort William, PH33 6WX

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