Will the Class 380s be fully accessible?
Yes.
Where are the wheelchair spaces?
An inclusive layout is provided. One space is beside the vestibule area for ease of access from the train doors. The second space is within the main saloon but again within easy access of the doors. Both provide full standard seats for companion travellers across from the wheelchair space.
Will the companion passenger get priority to sit in the companion seats?
Yes. We will label the seats as priority seats for those travelling with customers with accessibility needs.
Can wheelchairs be secured?
There is a steel frame behind each wheelchair space against which the wheelchair may back up to.
How does the passenger communication unit work?
All vestibules will have a passenger communication unit with a talkback system to speak to the driver. Additionally the two wheelchair positions and the toilets will each have palm operated call-for-aid units with talkback. In the wheelchair accessible toilet, there is a second call-for-aid unit near to the floor, as required by the regulations.
What are the ramp arrangements?
In common with all ScotRail rolling stock, the Class 380s will carry ramps.
What signage will you put in place to ensure the wheelchair spaces are not mis-used by other passengers (luggage, prams etc?)
‘Pictogram’ signage will be put at the location to discourage other users from occupying the seats. These visual displays can be easily understood by non-English readers.
