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Deaf community
To give you the best possible choice and value, we have a range of products and promotions on offer throughout the year - for all our different customer groups.
Stay up to date by registering your details online. We’ll send you our bi-monthly customer email newsletter packed with news, information and third party offers.
Introduction
Club 55
Club 55 is a flat fare promotion available to those aged 55 or over.
The promotion offers great value for off peak travel and is available from time to time each year.
The ticket can be purchased via the following channels:
Online
08457 55 00 33
At a staffed station
The ticket is restricted to Off-Peak travel. However, other changes can be introduced
Senior Railcard and Disabled Railcard holders who are 55 or over receive a further discount.
Advance
Advance is ScotRail's official loyalty club and is free to join.
The scheme is currently open to those customers who purchase Season Tickets, Flexipass, First Class and Caledonian Sleeper tickets, excluding Bargain Berth customers.
The scheme currently has around 34,000 live members.
Members receive regular newsletters and emails which contain a range of rail as well as non-rail partnership deals and is provided in recognition of the custom we already get from these customers. In addition to newsletter benefits, members can also:
- Access all ScotRail First Class Lounges on presentation of their membership card along with a valid ticket for travel.
- Get free upgrades to First Class accommodation at weekends.
- Access a members priority booking and information telephone line
Customers can join either:
- By completing and sending off the application form included within our Sleeper and Commuting Ticket Guides, available from all staffed stations.
- Online
Customers will then receive a Membership Pack containing their membership card, which should be retained by the customer.
Kids Go Free
Up to two children aged between five and 15 can travel free with each adult who purchases a Kids Go Free ticket.
What are the benefits?
- Free travel for kids offering great value family travel.
- Available off-peak all week, all year round - even in the school holidays.
- No need to book in advance.
- Free entry for kids at some of Scotland's top attractions.
Where can I buy my ticket?
- ScotRail Telesales on 08457 55 00 33
- From a Ticket Vending Machine at stations
- At a ScotRail staffed station
- On-train when boarding at a station where no booking facilities are available
When can I travel?
- You can travel anytime at the weekend and on off-peak trains Monday to Friday.
- Outward and return travel must be made on the same day.
- All members of the group must travel together on both the outward and return journey.
- Off-peak generally means after 9.15am (9.00am for journeys in Strathclyde) with some additional restrictions in the evening peak. Restrictions may apply on other operators' services. Please check before travelling.
Which routes can I travel on?
Available for Standard Class travel on all routes in Scotland and on all operators' services.
Can I get a refund?
Refunds and changes to travel plans are available, subject to a £10 administration fee on unused tickets surrendered before the date of outward travel.
Kids Go Free attractions
Show your Kids Go Free ticket at the following attractions and get a free child place with each full paying adult.
Dundee
Discovery Point www.rrsdiscovery.com
Sensation www.sensation.org.uk
Verdant Works www.verdantworks.com
Edinburgh
Camera Obscure & World of Illusions www.camera-obscura.co.uk
Edinburgh Zoo www.rzss.org.uk
Scotch Whisky Experience www.scotch-whisky-experience.co.uk
The Edinburgh Dungeon www.thedungeons.com
Glasgow
Glasgow Science Centre www.glasgowsciencecentre.org
Hampden Experience & Scottish Football Museum www.scottishfootballmuseum.org.uk
Highlands
Loch Ness Centre & Exhibition Experience www.lochness.com
Highland Wildlife Park www.highlandwildlifepark.org
Balloch
SEA Life Loch Lomond Aquarium www.sealife.co.uk
North Berwick
The Scottish Seabird Centre www.seabird.org
Stirling
Old Town Jail www.oldtownjail.com
Stirling National Wallace Monument www.nationalwallacemonument.com
