We love hearing your feedback and ideas, so we organise regular 'Meet the Managers' sessions. The sessions give ScotRail's management team a chance to visit stations and travel on trains across the network, listening to your thoughts about our service.
At station: Glasgow Queen Street - 8 September 1630 - 1800
On train: Edinburgh Waverley to Dunbar - 9 September 1421 - 1458
On train: Dunbar to Waverley - 9 September 1504 - 1534
The final sessions for 2009 were held on 10 and 11 December. Thanks to all of you who chose to give us your views at these sessions. The Q&A for these are published below. If you have further questions please contact our customer relations team on 0845 601 5929 or scotrailcustomer.relations@firstgroup.com
To view
2010 Q&A click here
2009 Q&A click here
2008 Q&A click here
2007 Q&A click here
2006 Q&A click here
2005 Q&A click here