See below for picture
ScotRail is trialling the use of ‘3D’ graphics to brighten the look of train toilets.
The walls are being covered with laminated images featuring designs using a 'deceive the eye' technique to give the impression of being in 3D.
They have been introduced on a train serving key cities including Aberdeen, Edinburgh, Glasgow and Inverness.
The pilot programme will be rolled out on 16 Class 170 trains.
A ScotRail spokesman said: “Although latest National Passenger Surveys show that customer ratings for our train toilets are five percentage points higher than the UK average, we accept there is more work to be done.
“We are determined to further improve and brighten the overall environment of our train toilets as well as ensure that faults are rectified quickly.”
He added: “A pilot programme is being rolled out on the 32 toilets in 16 of our Class 170 trains.
“If further expanded, it is likely that we will include other designs throughout the toilet areas to enhance their overall appearance.”
The ‘3D’ wall covering is thought to be a first-ever in the UK rail industry, but has been used successfully abroad.
Notes to editors
Train toilets UK-wide generally score poorly with customers in independent National Passenger Surveys.
ScotRail’s response includes setting up a team dedicated to finding faults and arranging immediate responses to any problems.
Extra staff have been employed to check, clean toilets and also to report and rectify faults immediately or as soon as possible in the circumstances.
Media inquiries:
Iain Wilson, ScotRail: tel: 0141 335 4565
