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Station improvements works

Station improvements works

In October 2011, ScotRail completed it's franchise commitment to the delivery of £40M in capital investment, half of it in stations.

Investments since then have included :

  • automatic ticket gates at Glasgow Central Low Level and High Level, Argyle Street, Anderston and Charing Cross stations.
  • renewal of the customer information systems with modern LED screens at Croy, Falkirk High and Grahamston, Polmont, Linlithgow, Musselburgh, Kirkcaldy, Leuchars, Rutherglen, Barrhead, Camelon, West Calder and Dunfermline Town with Dunblane and up to three more stations to follow.t Oban a clearly-marked walking route will be provided from the station to Caledonian MacBrayne’s pier. At Stonehaven a waiting shelter will be installed for customers awaiting buses and taxis.  
  • variable height ticket office counters at Oban, Polmont, Leuchars, Dunfermline Town and Stonehaven.
  • photovoltaic cells capturing solar energy at Larbert, Dunfermline Town, Kirkcaldy and Leuchars with another four stations to follow.
  • a wind turbine at Montrose station, which will be operational by mid June.
  • 29 touch-screen ticket vending machines.

Later this year, further variable height ticket office counters will be installed at Exhibition Centre, Shettleston, Linlithgow, Elgin, Larbert, Scotstounhill and Keith.  New LED based customer information systems are being installed at Broughty Ferry, Lanark and Cumbernauld stations.

With partnership funding from ScotRail, Network Rail have completed the new station building at Dalmuir.

Network Rail have also completed the refurbishment of Gourock, and are starting work on the rebuilding of Haymarket station.  They have also installed a new roof spanning across all platforms at Paisley Gilmour Street.

Work funded by Transport Scotland through the Access for All programme is under way to provide an accessible footbridge at Hyndland, a lift to the Westbound platform at Linlithgow, and a new footbridge with two lifts at Montrose.

Work will start on a new footbridge with lifts at Perth station during the Summer.

Transport Scotland have funded a ramp, which is under construction at Invergordon.  Dalmarnock station is closed from 4th June to 26 November for a major rebuild in preparation for the Commonwealth Games.

The train operator will also introduce modern Help Points at 19 stations, replacing BT phones with a **1 facility. This will allow customers to request information and assistance from ScotRail on a secure direct link, providing further reassurance and improved customer service.  

Under the Department for Transport’s Access for All programme, which is managed by Transport Scotland, work will begin by early 2011 at Montrose on a new footbridge with lifts.  In addition, as part of a rolling maintenance programme, Montrose Station will also be repainted and rebranded in the new ScotRail blue and white colours.  

Steve Montgomery, ScotRail’s managing director, said: “The investments underpin our commitment to delivering station enhancements for our customers.  “They also follow completion of new toilets and showers and a left luggage facility at Inverness Station in a £500,000 enhancement programme which included a £140,000 contribution by HITRANS.”  

In the north of Scotland improvements at Inverness included a height adjustable counter and automatic doors in the travel centre and with the Department for Transport’s Access for All funding, managed by Transport Scotland, REACT way-finding signage for the visually impaired.

Elsewhere in the Highlands, Kingussie has received an accessible toilet, sliding doors and a height adjustable counter.  Automatic doors were provided at Huntly, Arbroath and Perth, which also received a height adjustable counter and 24-hour online CCTV with Help Points. 

Aberdeen received a new waiting-room and Smart terminals allowing people to print off timetables and maps. A new waiting shelter was installed at Falls of Cruachan. A stepfree access ramp was provided at Carnoustie. 

At Dundee Station Network Rail renewed the Customer Information System.  

WEST OF SCOTLAND STATION INVESTMENT PLANS  

A new round of ScotRail investments at stations in the West of Scotland is announced today.  The new investments complement the £1.85M of station improvements made by ScotRail across Scotland during 2009/10.  Over the next year, enhancements will include:

  • Improved waiting facilities at Blairhill, Carluke, Hyndland and Dalmuir.
  • New public toilets at Barrhead, Cambuslang, Dalmuir and Hamilton West.
  • Public telephones at Cathcart, Dalmuir, Dalreoch, Drumchapel, Dumbarton East, Greenock West, Jordanhill and Patterton.
  • Station entrance clocks at Airdrie, Ardrossan South Beach, Corkerhill, Drumgelloch, IBM Halt, Langside, Largs, Springburn, West Kilbride and Whifflet.  In addition, as part of a rolling maintenance programme, and subject in some cases to listed building consent, stations are being repainted and rebranded in the new blue and white ScotRail colours at;  Airdrie, Balloch, Bearsden, Bellgrove, Bellshill, Blairhill, Bridgeton, Busby, Carluke, Carntyne, Clarkston, Coatbridge Sunnyside, Coatdyke, Craigendoran, Dumbarton Central, Dumbarton East, East Kilbride, Easterhouse, Garrowhill, Garscadden, Giffnock, Hairmyres, Helensburgh Central, Hillfoot, Milngavie, Paisley St James, Rutherglen, Shettleston, Thornliebank and  Thorntonhall. 

A number of externally-funded investment plans will also bring enhancements across the West of Scotland.  These include Network Rail updating public address systems at 70 stations – and SPT funding a package of station improvements at Bridgeton, including two new shelters, new customer information systems, automatic doors and enhancements to the station frontage.  

Under the Department for Transport’s Access for All scheme, which is managed by Transport Scotland, an access ramp at Easterhouse will be installed in time for the opening of the Airdrie-Bathgate line in December 2010.  

Work is due to begin by the end of 2010 on the provision of escalators at Glasgow Queen Street.  Work on a 329-space car park at Carluke has now been completed with funding by the SPT which is also developing plans for 260 spaces at Bellshill, 83 spaces at Coatbridge Sunnyside and 70 spaces at Stewarton.SPT has let a contract for construction of the new 705-space carpark at Croy to begin in the summer.

Steve Montgomery, ScotRail’s managing director, said: “The investments underpin our commitment to delivering station enhancements for our customers”.  

In west Scotland this included CCTV with Help Points installed at Glasgow Charing Cross, Hyndland and with funding from SPT at Gourock. Height adjustable counters have been provided Easterhouse, Lanark, Hyndland, Barrhead, Dumfries, Kilwinning and Rutherglen.  

As part of the rolling maintenance programme a number of stations underwent a general refurbishment including new signage and new ScotRail blue and white colours; Ayr, Airbles, Anniesland, Argyle Street, Auchinleck, Barrhead, Carfin, Charing Cross, Cleland, Crossmyloof, Drumry,  Dunlop, Girvan, Hartwood, Hyndland, Holytown, Jordanhill, Kennishead, Kilmarnock,  Kilmaurs, Kirknewton, Livingston North, Maybole, New Cumnock, Nitshill, Pollokshaws  West, Priesthill & Darnley, Queen Street both levels, Shotts, Stewarton and Westerton.    

The Department for Transport’s Access for All programme which is managed by Transport Scotland has provided accessible footbridges with lifts at Rutherglen, Motherwell and Dalmuir.

A step-free access ramp was provided at Busby by East Renfrewshire Council with funding from Transport Scotland and SPT. Glasgow Queen Street now has an additional three wide-aisle and three normal-width ticket gates speeding up customer movement between platforms and concourse - and in particular assisting people with restricted mobility or travelling with luggage, prams or cycles.  

New or improved car-parks have been provided with external funding at Patterton, Dumbarton Central, Dalreoch and Carluke. A new waiting room has been provided at Barrhead and new waiting shelters at Croy and Maybole – with one at Whifflet to follow as soon as land ownership is resolved. Glasgow Queen Street has received two Smart terminals allowing people to print off timetables and maps.

Network Rail has funded renewal of customer information systems at Ayr, Irvine, Johnstone, Kilwinning, and Paisley Gilmour Street.. There are new toilets at Airdrie, Clarkston, Shettleston, and Westerton, new public telephones at Argyle Street, Bellgrove, Bishopbriggs, Blairhill, Burnside, Hamilton West, Newton, Singer and Port Glasgow   and new station entrance clocks at Bridgeton, Carntyne, Coatdyke, Craigendoran, Croftfoot, Garscadden, Hillfoot, Hillington East, Pollokshields East, Pollokshields West, Stepps and Stewarton.  

ScotRail investment in East of Scotland stations this year will be dominated by £1.5M worth of improvements at Haymarket Station in Edinburgh. These complement the £1.85M of station investments made by ScotRail across Scotland during 2009/10.

The investment will provide two new lifts installed from the current footbridge, offering step-free access to each platform – along with automatic doors and better cycle storage facilities at the station.  

The works will be completed in time for the launch of new services between Edinburgh and Glasgow due to begin once the Scottish Government’s project to re-open the Airdrie-Bathgate rail link is completed in December 2010.  

In addition, as part of a rolling maintenance programme, and subject to listed building consent, stations are to be repainted and rebranded in the new blue and white ScotRail colours at Cupar, Haymarket and Linlithgow.  Other ScotRail investment plans in the East of Scotland this year will result in:

  • Enhanced waiting facilities at South Gyle and Drem stations.
  • Station entrance clocks at Bridge of Allan, Musselburgh and Newcraighall.
  • A height adjustable counter in the booking office at Polmont. 

Under the Department for Transport’s Access for All scheme, which is managed by Transport Scotland, a ramp will be provided to the southbound platform at Cupar.

Steve Montgomery, ScotRail’s managing director, said: “The investments underpin our commitment to delivering station enhancements for our customers. We are especially pleased that Haymarket will see enhancements in time for the new train services in December.” 

In east Scotland during the last year automatic doors have been installed to the booking offices at Kirkcaldy and Dunfermline.  Stepfree access ramps have been provided at Drem.  

REACT signage has also been fitted at Linlithgow with the pupils of Donaldson’s Hospital particularly in mind.  

As part of the rolling maintenance programme a number of stations underwent a general refurbishment including new signage and were repainted and rebranded in the new ScotRail colours; Kirknewton, Livingston North and Uphall.   

New waiting shelters have been built with partnership funding from Network Rail at Falkirk High (both platforms) and Polmont.  Edinburgh Waverley and Stirling have Smart terminals allowing people to print off timetables and maps.  

Network Rail funded renewal of the customer information system at Stirling.

Media enquiries:
John Yellowlees, tel: 0141-335 4787 / john.yellowlees@firstgroup.com
Carla Rinaldi, tel: 0141-335 5156 / carla.rinaldi@firstgroup.com   

NOTES TO EDITORS  £1.85M STATION INVESTMENT DELIVERED IN 2009/10