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Glasgow Queen Street (GLQ)

Station information

Rail Station
North Hanover Street
G1 2AF


Staffing LevelFull time

Information Systems

CISDeparture Screens
Arrival Screens

Ticket Buying and Collection

Ticket Office HoursMonday - Friday 05:00 to 23:55
Saturday 05:00 to 23:55
Sunday 07:10 to 23:55
Pre-purchase collectionYes
Ticket Machine AvailableYes

General Services

Customer Service AvailableNo
Customer Service


Left Luggage AvailableYes
Left Luggage - Web Address
Lost Property AvailableYes
Lost Property - Web Address

Station Facilities

Payphones - UsageCards and Coins
First Class Lounge AvailableNo
First Class Lounge Note

Between Monday and Friday, First Class Lounge facilities are available at The Millennium Hotel, next to the station.

Tickets Accepted

First Business Class only


Fax, telephone


Complimentary tea, coffee or mineral water





Concessions for Standard Class sleeper customers


Seated Area AvailableYes
Waiting Room AvailableYes
Trolleys AvailableYes
Refreshments AvailableYes
Refreshments NoteCoffee shop Coffee kiosk Cold drinks vending machine Public House/Bar
Toilets AvailableYes
Baby Changing AvailableYes
Showers AvailableNo
Wi-Fi AvailableNo
Wi-Fi Note

Find WiFi Hotspots around Glasgow Queen Street station

Web Kiosk AvailableNo
Post Box AvailableYes
Tourist Information Office AvailableNo
ATM AvailableYes
Bureau De Change AvailableNo


Helpline NoteTel: 0800 912 2901; 18001 0800 912 2901 (for the hard of hearing)
Helpline - Web Address
Customer Help Points AvailableYes
Staff Help AvailableNo
Staffing HoursMonday - Friday 05:10 to 23:55
Sunday 07:10 to 23:55
Accessible Ticket MachinesYes
Accessible Booking Office Counter AvailableYes
Ramp For Train AccessYes
Accessible ToiletsNo
Step Free Access CoverageNo
Step Free Access Note

Level access to ticket office and platforms. There is RNIB REACT guidance system which is an audible direction system for the visually impaired customers. A fob is required to activate the system.

Lift access to low level platforms 8 and 9 is located on platform 7.

Set Down / Pick Up pointsNo
Wheelchairs AvailableYes
Induction LoopYes

Transport Links

Cycle Storage AvailableYes
Cycle Storage - Spaces20
Cycle Storage - ShelteredYes
Cycle Storage - CCTVYes
Cycle Storage - Locationadditional cycle parking located on Dundas St
Cycle Storage - TypesStands
Car Park 1Station Car Park
Car Park 1 - Spaces76
Car Park 1 - Charges per hourN/A
Taxi RankYes
Taxi Rank Notevisit for details of taxis available for hire
Bus ServicesYes
Bus Services Notefor details of bus services, visit or call 0871 200 22 33 (24 hours)
Metro ServicesYes
Metro Services NoteInterchange station for SPT Subway
Airport NoteAn express bus service links Glasgow city centre with Glasgow Airport. For details, visit or call 0871 200 22 33 (24 hours)
Cycle HireYes
Cycle Hire NoteGear of Glasgow