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Inverness (INV)

Station information

Station Square
Academy Street
Inverness
Highland
IV2 3PY

Staffing

Staffing LevelPart time
CCTVYes

Information Systems

CISDeparture Screens
Announcements
Arrival Screens

Ticket Buying and Collection

Ticket Office HoursMonday - Friday 06:30 to 20:30
Saturday 06:30 to 18:30
Sunday 09:15 to 20:20
Pre-purchase collectionYes
Ticket CounterNo
Ticket Machine AvailableYes
Ticket Machine Self ServiceNo

General Services

Customer Service AvailableNo
Customer Service

scotrailcustomer.relations@firstgroup.com

Left Luggage AvailableYes
Left Luggage - Web Addresshttp://www.nationalrail.co.uk/
Lost Property AvailableNo
Lost Property - Web Addresshttp://www.nationalrail.co.uk/

Station Facilities

PayphonesYes
Payphones - UsageCards and Coins
First Class Lounge AvailableNo
First Class Lounge Note

Between Monday and Friday, First Class Lounge facilities are available at The Royal Highland Hotel, next to the station

Tickets Accepted

All First Class ticket holders

Facilities

Fax, telephone

Refreshments

Complimentary tea, coffee or mineral water

Seated Area AvailableYes
Waiting Room AvailableYes
Trolleys AvailableYes
Refreshments AvailableYes
Refreshments NoteCoffee shop Coffee kiosk Cold drinks vending machine Food outlet (Seating available)
Toilets AvailableYes
Baby Changing AvailableYes
Showers AvailableYes
Wi-Fi AvailableNo
Wi-Fi Note

Find WiFi Hotspots around Inverness station

Web Kiosk AvailableNo
Post Box AvailableYes
Tourist Information Office AvailableYes
ATM AvailableYes
Bureau De Change AvailableNo

Accessibility

HelplineNo
Helpline NoteTel: 0800 912 2901; 18001 0800 912 2901 (for the hard of hearing)
Helpline - Web Addresshttp://www.nationalrail.co.uk/
Customer Help Points AvailableYes
Staff Help AvailableNo
Staffing HoursMonday - Friday 06:30 to 20:30
Saturday 06:30 to 18:30
Sunday 09:15 to 20:20
Accessible Ticket MachinesYes
Accessible Booking Office Counter AvailableYes
Ramp For Train AccessYes
Accessible ToiletsNo
Step Free Access CoverageNo
Step Free Access Note

Level to all platforms. RNIB REACT system - an audible direction system for visually impaired is in operation. Fods are required to activate the system.

Set Down / Pick Up pointsYes
Wheelchairs AvailableYes
Induction LoopYes

Transport Links

Cycle Storage AvailableYes
Cycle Storage - Spaces40
Cycle Storage - ShelteredYes
Cycle Storage - CCTVNo
Cycle Storage - NoteDiscounted cycle hire available at Ticket to Ride to holders of valid rail tickets. Visit www.tickettoridehighlands.co.uk or call 01463 419 160 for more information
Cycle Storage - TypesLockers
Stands
Car Park 1Station Car Park
Car Park 1 - AvailableNo
Car Park 1 - Opening HoursMonday - Sunday 24 hours
Car Park 1 - Spaces60
Car Park 1 - Charges per hourN/A
Taxi RankYes
Taxi Rank Notevisit www.traintaxi.co.uk for details of taxis available for hire
Bus ServicesYes
Bus Services Notefor details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
AirportYes
Airport NoteAn bus service links Inverness with Inverness Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Cycle HireYes
Cycle Hire NoteInverness Bike Hire www.invernessbikehire.co.uk
Ticket to Ride www.tickettoridehighlands.co.uk