Station message
Stena Coach:
Pick up point for Stena coach link will be at Prestwick Town station car park. Additional stop will continue to be made at Ayr Morrisons car park, Castlehill Road
Prestwick Town (PTW)
Station Road
Prestwick
Ayrshire
KA9 1AQ
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times | Scottish Bookings only
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Validate Smartcards here | Yes |
| Penalty fares | SR |
| Customer service information | |
|---|---|
| Left luggage | Available: No |
| Lost property | Telephone: 03301 092 833
|
| Seated area | Yes
|
|---|---|
| Waiting room | Yes
|
| Station buffet | Cafe Yes
|
| Toilets | Yes
|
| Baby changing facilities | Yes
|
| Wifi | No
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . Note: Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing) |
|---|---|
| Staff help |
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Accessible booking office counter available | Yes
|
| Ramp for train access available | No
|
| Accessible taxis information | No
|
| National Key toilets available | Not Wheelchair accessible to all platforms |
| Step free access | This is a Category B station. Level from car park to platform 2 and steep ramp to platform 1. The Passenger Assist meeting point is at the respective platforms Blue Badge parking bays: 2 |
| Ticket gates | No
|
| Impaired mobility set down available | No
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 6 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 spaces | 104 |
| Car park 1 opening times |
|
| Car park 1 charges | Free |
| Car park 1 contact details | |
| Rail replacement information | Pick up/drop off from the bus stops on the main road outside the station. |
| Taxi rank | |
| Onward travel | For details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
| Airport | Customers for Prestwick International Airport should use Prestwick International Airport station |