| Opening hours | Monday - Sunday: 05:45 to 00:45 |
| Staffing Level | Part Time |
| Staffing Hours | Monday - Saturday: 06:25 to 19:30 Sunday: 08:30 to 19:30 |
| CCTV | Yes |
| CCTV Coverage | Within Station |
| CIS | Departure Screens Arrival Screens Announcements |
| Help point | Staffed Response |
| Ticket Office Hours | Monday - Saturday: 06:25 to 19:30 Sunday: 08:30 to 19:30 |
| Pre-purchase collection | Yes |
| Ticket Counter | Yes |
| Ticket Machine Available | Yes |
| Ticket Machine Location | Main entrance |
| Penalty Fares | Penalty Fares do not apply when travelling from Dundee station. |
| Telesales Available | No |
| Telesales Number | 08457 55 00 33 |
| Customer Service | No |
| Left Luggage Available | No |
| Lost Property Available | No |
| Lost Property Note | Lost Property is held at: ScotRail Lost Property Office, Glasgow Queen Street Station, North Hanover Street, Glasgow G1 2AF Tele. 0141 335 3276 Opening hours 0700-1900 Monday- Saturday Closed Sunday |
| First Class Lounge Available | No |
| Seated Area Available | Yes |
| Waiting Room Available | Yes |
| Waiting Room Note | Covered Concourse |
| Women Only Waiting Room Available | No |
| Trolleys Available | Yes |
| Refreshments Available | Yes |
| Refreshments Note | Coffee shop |
| Toilets Available | Yes |
| Baby Changing Available | Yes |
| Showers Available | No |
| Payphones | Yes |
| Payphones - Usage | Cards And Coins |
| Wi-Fi Available | No |
| Wi-Fi Note | |
| Web Kiosk Available | No |
| Post Box Available | Yes |
| Tourist Information Office Available | No |
| ATM Available | Yes |
| Bureau De Change Available | No |
| Helpline | To arrange assistance for your journey, please call 0800 912 2 901 or use Text Relay service (for the hard of hearing) on 18001 0800 912 2 901. |
| Customer Help Points Available | Yes |
| Staff Help Available | |
| Staffing Hours | Monday - Saturday: 04:45 to 23:45 Sunday: 08:30 to 19:30 |
| Induction Loop | Yes |
| Accessible Ticket Machines | Yes |
| Accessible Booking Office Counter Available | Yes |
| Ramp For Train Access | Yes |
| Ramp For Train Access Note | If you need assistance we recommend that you book at least 24 hours in advance of travel All trains carry a ramp for wheelchair access |
| Accessible Taxis | No |
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Step Free Access | Yes |
| Step Free Access Coverage | Whole Station |
| Set Down / Pick Up points | Yes |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Wheelchairs Available | Yes |
| Minimum Connection Time (mins) | 5 |
| Cycle Storage Available | Yes |
| Cycle Storage - Sheltered | Unknown |
| Cycle Storage - CCTV | No |
| Car Park 1 | Short Stay Car Park |
| Car Park 1 - Opening Hours | Monday - Sunday: 24 hours |
| Car Park 1 - Spaces | 9 |
| Taxi Rank | Yes |
| Taxi Rank Note | www.traintaxi.co.uk |
| Bus Services | Yes |
| Bus Services Note | 'Travel Dundee' operate a network of daily, frequent bus routes around the city. 'Stagecoach' also operate some routes around the city, as well as regular services to nearby towns and villages. For route maps and timetables: www.traveldundee.co.uk and www.stagecoachbus.com/strathtay Buy a Dundee PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info |
| Metro Services | No |
| Airport | Yes |
| Airport Note | Dundee City Airport |
| Port | No |
| Car Hire | No |
| Cycle Hire | No |
