| Staffing Level | Full Time |
| CCTV | Yes |
| CIS | Departure Screens Announcements Arrival Screens |
| Ticket Office Hours | Monday - Friday: 05:00 to 23:55 Saturday: 05:00 to 23:55 Sunday: 07:10 to 23:55 |
| Pre-purchase collection | Yes |
| Ticket Counter | |
| Ticket Machine Available | Yes |
| Telesales Available | No |
| Telesales Number | 08457 55 00 33 |
| Customer Service | |
| Left Luggage Available | Yes |
| Lost Property Available | Yes |
| First Class Lounge Available | No |
| First Class Lounge Note | Between Monday and Friday, First Class Lounge facilities are available at The Millennium Hotel, next to the station. Tickets Accepted First Business Class only Facilities Fax, telephone Refreshments Complimentary tea, coffee or mineral water Wi-Fi Yes Shower No Concessions for Standard Class sleeper customers No |
| Seated Area Available | Yes |
| Waiting Room Available | Yes |
| Trolleys Available | Yes |
| Refreshments Available | Yes |
| Refreshments Note | Coffee shop Coffee kiosk Cold drinks vending machine Public House/Bar |
| Toilets Available | Yes |
| Baby Changing Available | Yes |
| Showers Available | No |
| Payphones | Yes |
| Payphones - Usage | Cards And Coins |
| Wi-Fi Available | No |
| Wi-Fi Note | Find WiFi Hotspots around Glasgow Queen Street station |
| Web Kiosk Available | No |
| Post Box Available | Yes |
| Tourist Information Office Available | No |
| ATM Available | Yes |
| Bureau De Change Available | No |
| Customer Help Points Available | Yes |
| Staff Help Available | |
| Staffing Hours | Monday - Friday: 05:10 to 23:55 Sunday: 07:10 to 23:55 |
| Induction Loop | Yes |
| Accessible Ticket Machines | Yes |
| Accessible Booking Office Counter Available | Yes |
| Ramp For Train Access | Yes |
| Accessible Toilets | No |
| Step Free Access | No |
| Step Free Access Coverage | Whole Station |
| Set Down / Pick Up points | No |
| Wheelchairs Available | Yes |
| Cycle Storage Available | Yes |
| Cycle Storage - Sheltered | Yes |
| Cycle Storage - CCTV | Yes |
| Cycle Storage - Types | Stands |
| Car Park 1 | Station Car Park |
| Car Park 1 - Spaces | 76 |
| Car Park 1 - Charge per hour | N/A |
| Taxi Rank | Yes |
| Taxi Rank Note | www.traintaxi.co.uk |
| Bus Services | Yes |
| Bus Services Note |
www.firstgroup.com/ukbus Arriva and Stagecoach operate a network of routes from Glasgow to surrounding towns. For routes and times: www.arrivabus.co.uk and www.stagecoachbus.com Buy a Glasgow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
www.plusbus.info For information about all buses in Glasgow and Strathclyde visit: www.spt.co.uk
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| Airport | Yes |
| Airport Note |
GLASGOW INTERNATIONAL AIRPORT:
Arriva operate the frequent, daily Glasgow Flyer 500 bus from Buchanan Street Bus Station direct to the airport. For times: www.arrivabus.co.uk
First operate regular, daily Airlink express 757 from Buchanan Street Bus Station direct to the airport. For times: www.firstgroup.com/ukbus
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