| Opening hours | Monday - Friday: 24 hours Saturday: 24 hours Sunday: 24 hours |
| Staffing Level | Unstaffed |
| Staffing Hours | Monday - Friday: Unavailable Saturday: Unavailable Sunday: Unavailable |
| CCTV | Yes |
| Ticket Office Hours | Monday - Sunday: Unavailable Monday - Friday: Unavailable Saturday: Unavailable Sunday: Unavailable |
| Pre-purchase collection | No |
| Ticket Counter | No |
| Ticket Machine Available | No |
| Penalty Fares | Penalty Fares do not apply when travelling from Gilshochill station. |
| Telesales Available | No |
| Telesales Number | 08457 55 00 33 |
| Customer Service | Yes |
| Left Luggage Available | No |
| Lost Property Available | No |
| Lost Property Note | Lost Property is held at: ScotRail Lost Property Office, Glasgow Queen Street Station, North Hanover Street, Glasgow G1 2AF Tele. 0141 335 3276 Opening hours 0700-1900 Monday- Saturday Closed Sunday |
| First Class Lounge Available | No |
| Seated Area Available | Yes |
| Waiting Room Available | No |
| Waiting Room Note | Waiting shelters |
| Women Only Waiting Room Available | No |
| Trolleys Available | No |
| Refreshments Available | No |
| Toilets Available | No |
| Baby Changing Available | No |
| Showers Available | No |
| Payphones | No |
| Payphones - Usage | Cards And Coins |
| Wi-Fi Available | No |
| Wi-Fi Note | Find WiFi Hotspots around Gilshochill station |
| Web Kiosk Available | No |
| Post Box Available | No |
| Tourist Information Office Available | No |
| ATM Available | No |
| Bureau De Change Available | No |
| Customer Help Points Available | No |
| Staff Help Available | No |
| Staffing Hours | Monday - Friday: Unavailable Saturday: Unavailable Sunday: Unavailable |
| Induction Loop | No |
| Accessible Ticket Machines | No |
| Accessible Booking Office Counter Available | No |
| Ramp For Train Access | Yes |
| Accessible Taxis | No |
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Step Free Access | No |
| Step Free Access Coverage | No Part Of Station |
| Set Down / Pick Up points | No |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Wheelchairs Available | No |
| Minimum Connection Time (mins) | 5 |
| Cycle Storage Available | No |
| Cycle Storage - Sheltered | Unknown |
| Cycle Storage - CCTV | No |
| Car Park 1 - Note | On-street parking available nearby. |
| Taxi Rank | No |
| Taxi Rank Note | www.traintaxi.co.uk |
| Bus Services | No |
| Metro Services | No |
| Airport | No |
| Port | No |
| Car Hire | No |
| Cycle Hire | No |
