| Opening hours | Monday - Sunday: 05:45 to 00:40 |
| Station Alerts | Works to provide new roof is ongoing and this may affect access for disabled passengers. The work is expected to be complete by end of January 2012. Disabled passengers who need assistance should contact ScotRail assisted travel team on 0800 912 2 901 |
| Staffing Level | Part Time |
| Staffing Hours | Monday - Saturday: 05:55 to 23:10 Sunday: 07:25 to 23:05 |
| CCTV | Yes |
| CCTV Coverage | Within Station Car Park |
| CIS | Departure Screens Arrival Screens |
| Help point | Staffed Response |
| Ticket Office Hours | Monday - Saturday: 05:55 to 23:10 Sunday: 07:25 to 23:05 |
| Pre-purchase collection | Yes |
| Ticket Counter | Yes |
| Ticket Machine Available | Yes |
| Ticket Machine Location | Next to ticket office and on concourse at old Sneddon St |
| Penalty Fares | Penalty Fares do not apply when travelling from Paisley Gilmour Street station. |
| Telesales Available | No |
| Telesales Number | 08457 55 00 33 |
| Customer Service | No |
| Left Luggage Available | No |
| Lost Property Available | No |
| Lost Property Note | Lost Property is held at: ScotRail Lost Property Office, Glasgow Queen Street Station, North Hanover Street, Glasgow G1 2AF Tele. 0141 335 3276 Opening hours 0700-1900 Monday- Saturday Closed Sunday |
| First Class Lounge Available | No |
| Seated Area Available | Yes |
| Waiting Room Available | Yes |
| Women Only Waiting Room Available | No |
| Trolleys Available | No |
| Refreshments Available | No |
| Refreshments Note | Coffee shop Coffee kiosk |
| Toilets Available | Yes |
| Baby Changing Available | Yes |
| Showers Available | No |
| Payphones | Yes |
| Payphones - Usage | Cards And Coins |
| Wi-Fi Available | No |
| Wi-Fi Note | Find WiFi Hotspots around Paisley Gilmour Street station |
| Web Kiosk Available | No |
| Post Box Available | Yes |
| Tourist Information Office Available | No |
| ATM Available | No |
| Bureau De Change Available | No |
| Helpline | To arrange assistance for your journey, please call 0800 912 2 901 or use Text Relay service (for the hard of hearing) on 18001 0800 912 2 901. |
| Customer Help Points Available | Yes |
| Staff Help Available | |
| Staffing Hours | Monday - Saturday: 05:55 to 23:10 Sunday: 07:25 to 23:05 |
| Induction Loop | Yes |
| Accessible Ticket Machines | Yes |
| Accessible Booking Office Counter Available | Yes |
| Ramp For Train Access | Yes |
| Ramp For Train Access Note | If you need assistance we recommend that you book at least 24 hours in advance of travel All trains carry a ramp for wheelchair access |
| Accessible Taxis | No |
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Step Free Access | Yes |
| Step Free Access Coverage | Whole Station |
| Set Down / Pick Up points | Yes |
| Disabled Parking | Yes |
| Disabled Parking Note | Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge Parking is free for disabled customers displaying a valid International Blue Badge |
| Accessible Car Park Equipment | No |
| Wheelchairs Available | Yes |
| Minimum Connection Time (mins) | 5 |
| Cycle Storage Available | Yes |
| Cycle Storage - Sheltered | Unknown |
| Cycle Storage - CCTV | No |
| Cycle Storage - Types | Stands |
| Car Park 1 | Station Car Park |
| Car Park 1 - Opening Hours | Monday - Sunday: 24 hours |
| Car Park 1 - Spaces | 75 |
| Taxi Rank | Yes |
| Taxi Rank Note | www.traintaxi.co.uk |
| Bus Services | Yes |
| Metro Services | No |
| Airport | No |
| Airport Note | Glasgow International Airport is close to the station and an Airport Link bus service operates from Old Sneddon Street station entrance |
| Port | No |
| Car Hire | No |
| Cycle Hire | No |
