Our first year

We’ve been busy. In the first year of our stewardship of the ScotRail franchise we have been working hard to make Scotland’s railway that little bit better.

In the past few months we have rolled out 5,000 smart devices to our staff so they can better answer your questions, started running trains on the Borders Railway, and have started our largest ever Train Improvement Programme.

All while preparing Scotland for a massive revolution in travel – by getting our country ready for Smart Ticketing.

We’ve made what we think is a good start, but we know that there is so much more to do. We are really excited about what lies ahead – more trains, more seats and shorter journey times right across Scotland. This will help us transform our railway and make sure that we are connecting Scotland – with jobs, with new business and with the opportunity to grow and prosper.

Here are just a few highlights of our first year