New information screens boost transport integration

Wednesday, 31 July 2019

Tourists and commuters in Oban are now benefitting from improved customer information following the installations of new screens at the station.

The new digital customer information screens are brighter, clearer and also show timetable data for connecting transport, displaying information on four modes – train, bus, ferry and air – a first of its kind in Scotland.

The £47,000 project was funded through ScotRail’s Transport Integration Fund and delivered by the Highlands and Islands Transport Partnership (HITRANS)

As part of the project new screens were also installed in Inverness bus station and Elgin shopping centre, which show train and bus times. New signage directing customers to Elgin station is also in place.

ScotRail Transport Integration Manager Des Bradley said:

“Supporting a more integrated transport network in Scotland is a key focus for ScotRail because we know that journeys don’t start and end at the train station.

“Customer information plays a huge part in that - and the more that’s available, the better.

“We’ve already delivered a massive investment in station access and transport integration in recent years, and we’ll continue to support environmentally-friendly travel across Scotland, well beyond the end of the railway tracks.”

HITRANS Public Transport Information Officer Julie Cromarty said:

“We welcome the improved information that we have been able to deliver at key transport hubs in the Highlands through ScotRail’s Transport Integration Fund.

“Oban is one of only a few locations in Scotland which have rail, bus, ferry and air services so providing passengers with information on all the different modes is an essential element of improving the overall experience of public transport.”