Rail Awareness Open Day at Edinburgh Waverley

Thursday, 20 April 2017

Awareness session geared towards helping more customers to use rail services easily

The ScotRail Alliance is hosting a Rail Awareness Open Day at Edinburgh Waverley on 3 May, from 1pm to 3pm.

Customers who have concerns about how they can access rail services and who may need assistance to use trains are invited to come along and speak to the team at the station. Encouraging more people with reduced mobility or disabilities to use the railway and see trains as their preferred mode of transport is the aim of the awareness session.

The event is open to all – including parents with young disabled children, older people with disabilities, elderly customers, carers and companions of people with reduced mobility and those with sight impairments.

A train will be available for boarding and alighting during the session and ScotRail Alliance team members will be on hand to explain the assistance available and also to discuss individual customer requirements.

Every year, the ScotRail Alliance’s on-train and station teams provide over 78,000 assisted journeys for customers with a variety of needs. Assistance for rail journeys can be booked here.


Our Rail Awareness Open Days are all about making train travel easy and convenient for people with reduced mobility or a disability, and parents with prams and buggies.

Come along to an open day and find out more about what we do – and what we have planned – to make train travel accessible for everyone. A list of open day events can be found here.
We’d also like to hear from you: tell us what you’d like to see and how we could better meet your needs. Your ideas will help us shape the future of our services.
Anyone interested in coming along to find out more in Edinburgh Waverley on 3 May can also register for the event by emailing [email protected]