ScotRail records lowest rate of skip stopping since records began

Friday, 1 June 2018
  • Just 0.1 per cent of services missed scheduled stops in the four weeks to 26 May

  • More than nine out of ten ScotRail services met their punctuality target.

  • ScotRail remains Britain’s best performing large operator.

ScotRail has recorded the lowest rate of skip-stopping since records began – with just 0.1 per cent of services missing a scheduled stop.

For the four weeks to 26 May, just 53 out of almost 58,000 scheduled services missed stops. This is a reduction of 88 per cent on the same period last year.

ScotRail pledged to suspend skip-stopping, except as a last resort. Skip-stopping rates were first recorded in 2009.

Across the network, 91.5 per cent of ScotRail trains met the rail industry standard public performance measure. These services arrived within five minutes of their scheduled time, having stopped at all timetabled stations on the route. This means that ScotRail remains the best performing large rail operator in Britain.

ScotRail Alliance Managing Director Alex Hynes said:

“We pledged to suspend skip-stopping, except as a last resort, and that is exactly what has happened. Customers are feeling the benefit of this improvement, but we know that there is more to do to deliver the service they deserve.

“We are working hard to deliver on our performance improvement plan, as we build the best railway Scotland has ever had.”