Southern Scotland benefits from new food and drink service

Friday, 15 December 2017

New on-board food and drink services mean customers in the South of Scotland can now benefit from a warm beverage and a snack during their journey.

The ScotRail Alliance rolled out its at-seat catering service on trains between Dumfries and Carlisle for the first time this week.

Trains throughout the day will offer a menu of predominantly Scottish sourced goods, including:

  • Hot drinks
  • Light snacks
  • Confectionery and cakes
  • Soft drinks
  • Beer, wine and spirits

Fifteen new hospitality stewards have been hired to support the roll out. The new staff are based at Carlisle and Glasgow Central station.

The introduction of the new food and drink service on the route follows the announcement of an additional 10 new services per day between Dumfries and Carlisle, providing an additional 1,500 extra seats per day to the region – which also came in to operation on Sunday 10 December.

Garry Clark, ScotRail Alliance Head of Customer Experience & Hospitality, said:

“We’re building the best railway this country has ever had – and that applies to all of Scotland.

“The introduction of our new food and drink service in the south is great news for those in the local community who use the railway, and is already proving very popular.

“We are making a major investment in the south of Scotland. Our new catering, the ten extra daily services, and the 1,500 extra seats for customers travelling between Dumfries and Carlisle, show our commitment to the region.

“We will continue to work closely with local communities, businesses and others to make the south of Scotland a great place to visit, work, live and study.”