Dundee
Dundee (DEE)
Dundee station
South Union Street
Dundee
City of Dundee
DD1 4BY
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| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times |
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|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | Yes |
| Customer service information | |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
|
| Lost property contact details |
Telephone: 03301 092 833 |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times | Yes |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Station buffet information | WH Smith |
| Toilets available | Yes |
| Toilets information | The toilets are located on the platform. Radar - National Key Scheme |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | WHSmith newsagent. PhotoMe photo booth. |
| Helpline information |
With effect from 05.30 Sunday 9th July the new step free access to Dundee station will open on Riverside Drive. This is located on Riverside Drive by the taxi/drop off point for customers.
Step free access is also available from the new pedestrian access in Civic Plaza. |
|---|---|
| Helpline contact details |
Note: Tel: 0800 912 2901; 18001 0800 912 2901 (for hard of hearing) |
| Customer help points available | Yes |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Step free access coverage | Yes |
| Step free access information |
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office |
| Ticket gates exist | Yes |
| Ticket gates information |
Ticket gates to all platforms |
| Impaired mobility set down available | No |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 21 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Cycle storage types |
|
| Car park 1 | Short Stay Car Park |
| Car park 1 operator | Local Council |
| Car park 1 spaces | 9 |
| Car park 1 opening times |
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| Car park 1 charges |
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| Car park 1 contact details | |
| Rail replacement information |
Buses pick up/drop off from the layby on Riverside Drive, 200 yards from the station entrance |
| Taxi rank available | Yes |
| Taxi rank information | Visit www.traintaxi.co.uk for details of taxis available for hire |
| Bus services available | Yes |
| Bus services information | For details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |