Edinburgh

• Departure screens
• Announcements
• Arrival screens

In the Travel Centre

• Monday to Friday: 05:00 to 23:59
• Saturday: 05:00 to 23:59
• Sunday: 07:00 to 23:59

Note: Advanced Tickets can only be purchased between 09:30 and 18:30 Monday-Sunday.

Telephone: 0131 516 9834

URL: https://www.left-baggage.co.uk/index/locations

Telephone: 0330 024 0215

URL: http://www.lostproperty.org/locations.php

• Monday to Friday: 09:00 to 17:30

Opening Hours

Virgin Trains East Coast:

• Mon-Fri 06:30-21:00
• Sat 09:00-17:30
• Sun 09:45-19:00

Located

Virgin Trains East Coast lounge is opposite platform 4

Tickets Accepted in Virgin Trains East Coast First Class Lounge

• Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
• Any First Class Anytime ticket valid for travel on the Virgin Trains East Coast route
• Virgin Trains First Class tickets for travel on the West Coast route
• Any Virgin Trains East Coast First Class packages
• First Advance (routed VTEC & connections)
• VTEC First Class Reader Offer (routed VTEC & connections)
• VTEC First Class Flat Fare (routed VTEC & connections)
• VTEC Rewards First Class Leisure Single (routed VTEC & connections)
• VTEC Self-Print First Class Upgrade voucher (routed VTEC & connections)
• Inclusive Tour Tickets (eg. Superbreak)
• Weekend First
• Caledonian Sleeper First Class

Restricted tickets
All First Class tickets valid only on other train operators

Assistance dogs and other well behaved dogs on leads will be permitted in all Virgin Trains East Coast First Class Lounges.

Facilities

Toilets, Meeting rooms, TV, newspapers, screens with updated train information, telephone

Refreshments

Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits

Wi-Fi

Yes

Showers

Accessible showers are currently unavailable due to refurbishment.

Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse.

The Mobility Assistance Room is located opposite platform 4.

• Monday to Friday: 04:00 to 00:45
• Saturday: 04:00 to 00:45
• Sunday: 06:00 to 00:45

All Virgin Trains East Coast machines are DDA compliant in the Travel Centre

No lowered counter

Taxi ranks are located on Waverley Bridge and also Market Street. Market Street can be accessed step free via available lifts. 

Available in part on the main concourse during Station Opening times

At entrance to Public Toilets

There is step free access to all parts of the station with lifts and escalators giving access to the platforms

A drop off area is located at Calton Road, an assistance call point is located beside the lift.

Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator: Virgin Trains East Coast - 03457 225 333. Virgin Trains - 0845 744 3366. ScotRail - 0845 6015 929

• Monday to Sunday: 24 hours

Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).

• Stands
• Wheel Racks

• Monday to Friday: 04:00 to 00:45
• Weekend: 06:00 to 00:45

• Off-peak: N/A
• Per hour: N/A
• Daily: N/A
• Weekly: N/A
• Monthly: N/A
• Three monthly: N/A
• Six monthly: N/A
• Annual: N/A

Note:

To book online parking see http://www.trainstationparking.co.uk/ 

Telephone: 0345 077 4224

Alternate numbers:

• 0131 557 3508

URL: http://www.nationalrail.co.uk/

Nearest Taxi Ranks are on Market St and Waverley Bridge outside the station.

Buses can be found on Princess Street exit 1. Lothian Buses provide a network of daily and frequent bus services around the city. For details please visit: www.lothianbuses.com

All Lothian buses are accessible and can be lowered to give step free access and have a dedicated mobility space.

Buy an Edinburgh PLUSBUS ticket with you train ticket, for unlimited bus travel around the whole of Edinburgh. For details please visit: www.plusbus.info

Edinburgh Tram stop can be found just outside the station entrance. The tram route runs from Edinburgh Airport to York Place in the City Centre. For full details please visit: www.edinburghtrams.com

No metro available. 

Daily, frequent 'Airlink 100' express shuttle bus, operated by Lothian Buses. For details: www.lothianbuses.com 

Through-tickets from National Rail stations to Edinburgh Airport are available via Edinburgh Waverley - ask for a "EDINBURGH AIRPORT" ticket (ticket code K671);