Edinburgh Station

Station message

Edinburgh Waverley is one of the largest railway stations in Scotland and is located in the heart of Edinburgh city centre.

The station was officially opened in 1866 and is a major transport hub for both local and long-distance trains. With its stunning Victorian architecture and rich history, Edinburgh Waverley has been a landmark in Edinburgh many years. Throughout its history, the station has undergone various renovations and upgrades, including the addition of new platforms and facilities to improve the passenger experience.

Today, Edinburgh Waverley is a bustling hub for travelers, offering a range of shops, restaurants, and other amenities.

Whether you're catching a train or simply exploring the city, Edinburgh Waverley is a must-visit destination for anyone visiting Edinburgh.

Edinburgh (EDB)

Edinburgh station
Princes Street
Load stations
Last updated:
Staffing level Full time
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Ticket office opening times

In the Travel Centre

  • Monday to Friday: 06:00 am ~ 10:00 pm
  • Saturday: 06:00 am ~ 10:00 pm
  • Sunday: 07:00 am ~ 10:00 pm
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here No
Validate Smartcards here No
Penalty fares NR
Customer service information

Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse.

Left luggage

Available: Yes

Telephone: 0131 516 9834

URL: https://www.left-baggage.co.uk/index/locations

Lost property

Telephone: 0330 024 0215

URL: https://www.nationalrail.co.uk/

  • Monday to Friday: 09:00 am ~ 05:30 pm
First class lounge opening times

Opening Hours:

London North Eastern Railway

  • Monday - Friday 06:30-21:00
  • Saturday 09:00-17:30
  • Sunday 09:45-19:00

Located: the LNER lounge is opposite platform 4.

Tickets Accepted in London North Eastern Railway First Class Lounge:

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
  • Any London North Eastern Railway First Class packages
  • First Advance (routed LNER & connections)
  • LNER First Class Reader Offer (routed LNER & connections)
  • LNER First Class Flat Fare (routed LNER & connections)
  • LNER Rewards First Class Leisure Single (routed LNER & connections)
  • LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
  • Inclusive Tour Tickets (eg. Superbreak)
  • Weekend First
  • Caledonian Sleeper First Class

Restricted tickets: All First Class tickets valid only on other train operators.

Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges.

Facilities: Toilets, meeting rooms, TV, newspapers, screens with updated train information, telephone.

Refreshments: Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.

Wi-Fi: Yes

Showers: Accessible showers are currently unavailable due to refurbishment.

Seated area
Waiting room
Station buffet

Coffee shop Public House/Bar Food outlet (Seating available)


Station concourse

Baby changing facilities

Female toilets,Male toilets,

Post box

Located on the concourse

ATM machine

Located on concourse Located by the ticket office

Bureau de change

Wide range of shops Passport Photo Booth


We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .


If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

URL: https://www.nationalrail.co.uk/

Staff help

Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse.

The Mobility Assistance Room is located opposite platform 4.

  • Monday to Friday: 04:00 am ~ 12:45 am
  • Saturday: 04:00 am ~ 12:45 am
  • Sunday: 06:00 am ~ 12:45 am
Induction loop available Yes
Ticket machine

All Virgin Trains East Coast machines are DDA compliant in the Travel Centre

Accessible booking office counter available

All ticket office windows are DDA complaint with lowered ledges for disabled passengers.

No lowered counter

Ramp for train access available
Accessible taxis information

Taxi ranks are located on Waverley Bridge and also Market Street. Market Street can be accessed step free via available lifts.

Accessible public phones

Available in part on the main concourse during Station Opening times

National Key toilets available

At entrance to Public Toilets

Step free access

There is step free access to all parts of the station with lifts and escalators giving access to the platforms

Ticket gates

Automatic Ticket Gates operate at Platforms 6, 7, 11, 12, and 13-18.

Impaired mobility set down available

A drop off area is located at Calton Road, an assistance call point is located beside the lift.

Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator:

  • LNER - 03457 225 333
  • Avanti West Coast - 03453280253
  • ScotRail - 0845 6015 929
Cycle storage available Yes
Cycle storage spaces 223
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).

Cycle storage information

Please do not leave panniers, bags or trailers attached to bicycles or racks. Panniers, bags or trailers attached to bicycles will be removed and deposited in lost property, a fee may be charged for their return.

Cycle storage types
  • Stands
  • Racks
Car park 1 New Street: Long Stay
Car park 1 operator APCOA
Car park 1 spaces 617
Car park 1 opening times
  • Monday to Friday: 04:00 am ~ 12:45 am
  • Weekend: 06:00 am ~ 12:45 am
Car park 1 contact details

Telephone: 0345 077 4224

URL: https://www.nationalrail.co.uk/

Rail replacement information

Buses pick up from Market Street, which is a right turn out of the station.

Buses drop off at the bus stop on Jeffrey Street, close to the Leonardo Hotel.

Taxi rank
Onward travel

Buses can be found on Princess Street exit 1. Lothian Buses provide a network of daily and frequent bus services around the city. For details please visit: www.lothianbuses.com

All Lothian buses are accessible and can be lowered to give step free access and have a dedicated mobility space.

Buy an Edinburgh PLUSBUS ticket with you train ticket, for unlimited bus travel around the whole of Edinburgh. For details please visit: www.plusbus.info

Edinburgh Tram stop can be found just outside the station entrance. The tram route runs from Edinburgh Airport to York Place in the City Centre. For full details please visit: www.edinburghtrams.com

Metro services

No metro available.


Daily, frequent 'Airlink 100' express shuttle bus, operated by Lothian Buses. For details: www.lothianbuses.com

Through-tickets from National Rail stations to Edinburgh Airport are available via Edinburgh Waverley - ask for a "EDINBURGH AIRPORT" ticket (ticket code K671);