Glasgow Queen Street Station

Glasgow Queen Street (GLQ)

Glasgow Queen Street station
North Hanover Street
Glasgow
Glasgow City
George Square
G1 2AF
Last updated:
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Staffing level Full time
CCTV Yes
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Ticket office opening times

Travel shop located on the main concourse of the station, near the Dundas Street entrance/exit.

  • Monday to Friday: 05:10 am ~ 11:55 pm
  • Saturday: 05:10 am ~ 11:55 pm
  • Sunday: 07:10 am ~ 11:55 pm
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here No
Validate Smartcards here Yes
Penalty fares SR
Customer service information
Left luggage

Available: Yes
Lost property
  • Monday to Sunday: 07:00 am ~ 10:00 pm
First class lounge opening times

There are no First Class Lounge facilities available at this station.

No
Seated area
Yes
Waiting room

Inside the station next to the ticket office

  • Monday: 07:00 am ~ 10:00 pm
  • Sunday: 08:00 am ~ 10:00 pm
Trolleys
Yes
Station buffet

Mobile coffee van

Yes
Toilets
Yes

The toilet is located on the concourse. Toilet facilities are only available during station opening hours. On Sundays the toilets close at 23:00. Radar - National Key Scheme
Baby changing facilities
Yes
Wifi
Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

URL: https://www.nationalrail.co.uk/

Staff help
  • Monday: 05:00 am ~ 12:00 am
  • Sunday: 07:30 am ~ 12:00 am
Induction loop available Yes
Ticket machine
Yes
Accessible booking office counter available
Yes
Ramp for train access available
Yes
Accessible taxis information
No
National Key toilets available
No
Step free access

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Information Desk on Concourse.
Ticket gates

Tickets gates to all platforms

Yes
Impaired mobility set down available
No
Wheelchairs
Yes
Car park 1 contact details

URL: https://www.nationalrail.co.uk/

Rail replacement information

Buses pick up/drop off from Cathedral St
Taxi rank
Onward travel

For details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

The bus stop for ScotRail service 398 between Glasgow Central, Buchanan Bus Station and Glasgow Queen Street is located in front of the station on West George Street
Metro services

Interchange station for SPT Subway
Airport

An express bus service links Glasgow city centre with Glasgow Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Cycle hire

Gear of Glasgow: http://gearbikes.com/