Inverness Station
Inverness (INV)
Academy Street
Inverness
Highland
IV2 3PY
Showers are available within the station and include an accessible shower. National Keys Scheme operated but key can be obtained from staff working at these facilities if you do not have your own key.
View live departures / arrivals
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
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| Ticket office opening times |
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|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | Yes |
| Customer service information | |
|---|---|
| Left luggage | Yes |
| Left luggage contact details | |
| Lost property opening times |
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| Lost property contact details | Telephone: 03301 092 833 |
| First class lounge opening times | No |
|---|---|
| First class lounge information |
Caledonian Sleeper only There is no First Class lounge within the station but First Class lounge facilities are available for Caledonian Sleeper customers within the Guest Services Centre across the road. Tickets Accepted Caledonian Sleeper First Class ticket holders Refreshments Complimentary snacks and refreshments Facilities Free WiFi, showers Note: Standard Class and Seated guests can purchase shower tokens for the Guest Lounge from the On Board Hosts. -- Showers are available within the station and include an accessible shower. National Keys Scheme operated but key can be obtained from staff working at these facilities if you do not have your own key. |
| Seated area available | Yes |
| Waiting room opening times | Yes |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Station buffet information | Costa Coffee, WH Smith, bar |
| Toilets available | Yes |
| Toilets information | The toilets are located on the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key. Available between 0630 and 1930 |
| Baby changing facilities available | Yes |
| Showers available | Yes |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | Yes |
| ATM available | Yes |
| Bureau de change available | No |
| Shops available | No |
| Shops information | WHSmith, Barber shop, Mailboxes shop, PhotoMe photo booth |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|---|---|
| Helpline contact details | Note: Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing) |
| Customer help points available | Yes |
| Staff help opening times |
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| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| National key toilets available | Yes |
| Step free access coverage | Yes |
| Step free access information | This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates Blue Badge parking bays: 3 |
| Ticket gates exist | Yes |
| Ticket gates information | Ticket gates to all platforms |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 40 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | No |
| Cycle storage information | Discounted cycle hire available at Ticket to Ride to holders of valid rail tickets. Visit www.tickettoridehighlands.co.uk or call 01463 419160 for more information |
| Cycle storage types |
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| Car park 1 | Station Car Park |
| Car park 1 operator | ScotRail |
| Car park 1 spaces | 60 |
| Car park 1 opening times |
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| Car park 1 charges |
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| Car park 1 contact details | |
| Rail replacement information | Buses pick up/drop off from the Eastgate side of the station at the short stay car park |
| Taxi rank available | Yes |
| Taxi rank information | Visit www.traintaxi.co.uk for details of taxis available for hire |
| Bus services available | Yes |
| Bus services information | For details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
| Airport available | Yes |
| Airport information | An bus service links Inverness with Inverness Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
| Cycle hire available | Yes |
| Cycle hire information | Inverness Bike Hire: www.invernessbikehire.co.uk
Ticket to Ride: www.tickettoridehighlands.co.uk |