We do everything we can to minimise disruption, and to keep customers updated on when services are impacted.
Keep up to date on the latest information via our website, the ScotRail App, and on Twitter.
- Follow ScotRail on Twitter
- Plan your journey before you travel on our website
- Download the free ScotRail App to check live train times
You can also speak to us:
- At the station
- Using the Station Help Point
- Or by WhatsApp message on 07555 012345
If your service has been cancelled and you choose not to travel on an alternative service, you can seek a fee-free refund or claim Delay Repay.
How to download the ScotRail app
Our Live Times feature keeps you up to date with just one tap of the app, featuring platform information and up-to-date service information. Travelling by train has never been so easy.