How Smartcard works
Buy. Load. Then tap to travel.
Buy tickets and load them onto your Smartcard. Whoosh – you’re ready to travel.
Step 1 – buy
Buying ahead? Book your Smart tickets online or on the ScotRail app four hours before you travel so we have time to check your order and have your tickets waiting to load. Or buy on-the-go from any ScotRail station booking office or ticket vending machine.
Step 2 – load
Bought at a booking office? Your ticket’s already loaded – you’re ready to go.
Bought at a ticket vending machine? When your payment’s complete, the machine will prompt you to tap your Smartcard to instantly load your ticket.
Bought online or with the ScotRail app? Tap your Smartcard at the ticket gates or platform validator.
Step 3 – tap to travel
Tap your Smartcard at the ticket gates or platform validator and wait for the beep. You’re tapped in! At the end of your journey, do the same again.