How Smartcard works

Buy. Load. Then tap to travel.

Buy tickets online or at a ticket vending machine. Load them onto your Smartcard. And whoosh – you’re ready to travel.

Step 1 – buy

Buy tickets online from the ScotRail website, or using our app.

You can also buy a ticket from any ScotRail ticket vending machine.

Step 2 - load

Bought online or with the ScotRail App? Tap your Smartcard at the ticket gates or platform validator. Leave four hours between buying and loading, so we have time to check your order and have it waiting.

Bought at a ticket vending machine? Tap your Smartcard on the reader to load your ticket instantly.

Step 3 – tap to travel

Just tap your Smartcard at the ticket gates or platform validator. Wait for the beep, then you’re done. At the end of your journey, do the same again.