Smart Flexipass

Travel when it suits you on your regular route with a Smart Flexipass.

Skip the ticket office queues and save 10% or more on the cost of single tickets.

Flexipass is one of our most popular tickets and the latest to be introduced on Smartcard. The carnet of ten single trips is valid for a month and can be used at any time of day, in either direction on your chosen line. It's great value if you travel a few times each week.

How it works

Buy Smart Flexipass tickets at www.scotrail.co.uk

Buy Flexipass tickets online. Enter your to/from stations and start date then look out for Flexipass 10 and the Smartcard delivery option.

Find out more >>

ScotRail Smartcard

Load your Flexipass onto your Smartcard at a ticket gate or platform validator. Allow four hours from buying your ticket.

Find out more >>

Tap in and out at a ticket gate or platform validator

Tap in and tap out at a ticket gate or platform validator at the start and end of every journey. This activates each single Flexi ticket.

Find out more >>

How to buy

You can buy Smart Flexipass online only:

  1. In Buy Tickets, enter your to/from stations* and select a start date (your Flexipass is valid for one month from the date you choose)
  2. Look out for Flexipass 10 Single in the list of available tickets
  3. Select your ticket and click next
  4. Choose the Smartcard delivery option, select your Smartcard and collection station
  5. Confirm your purchase
Get ten journeys for the price of nine

Buy Flexipass

Don't see Flexipass in the list of ticket options?

*Flexipass can be used in either direction on your chosen route. In a few instances it can only be bought in one direction. If you don't see Flexipass in the list of ticket options, follow the link to change your journey and reverse your to/from stations.

Buying Flexipass to start the same day? Enter a start time of around 4 hours ahead.

Still don't see it? Flexipass is available on over 1,350 journey options across 28 routes in Scotland but may not be available on your route yet.

Benefits

  • Get ten single journeys over a one-month period
  • Save 10% or more compared to buying single tickets
  • Travel at any time of day
  • Available on over 1,350 journey options across 28 routes in Scotland
  • First Class Flexipass tickets available between Edinburgh and Glasgow

Don't forget

  • Smart Flexi is online only – buy at least four hours before you travel
  • Tap in and tap out at the start and end of every journey
  • Travel is flexible but the validity period is not – choose the start date when you buy your ticket
  • You can’t refund this ticket or get Railcard or Child discounts
  • Valid on ScotRail services only

You can currently buy Smart Flexipass online only.

You can buy paper Flexipass online (allow three days for delivery) and from station ticket offices.

*Smart Flexi will be available to buy from ticket machines later this year.*

How to buy online

Click on the image to enlarge

1. Log into your My ScotRail account

You'll need a My ScotRail account and a ScotRail Smartcard to buy Smart Flexipass. You can also create an account and sign up for Smartcard here.

Login/Register

2. Enter journey details

Enter your to/from stations and select a start date in the Buy Tickets form.

There's no need to enter a journey time unless you want your Flexipass to start on the day you buy it. Same day - enter a start time around 4 hours ahead.

Your Flexipass is valid for one month from the date you choose.

3. View ticket options

Look out for Flexipass 10 Single in the list of available tickets.

Flexipass can be used in either direction on your chosen route. In some circumstances it can only be bought in one direction. If Flexipass doesn't appear in the list of ticket options, follow the link to 'change journey' and reverse your to/from stations.

Buying a Flexipass to start the same day? Enter a start time around 4 hours ahead.

Still don't see it? Flexipass is available on over 1,350 journey options across 28 routes in Scotland but may not be available on your route yet.

4. Select your ticket

Click 'Next' to continue.

5. Choose your delivery option

Flexipass is available on Paper and Smartcard. For Smart Flexi, choose the Smartcard delivery option, select your Smartcard and collection station.

6. Confirm

Click 'Continue' to confirm your purchase and continue to payment.

Step by step screenshots of buying Smart Flexipass - Click to enlarge

1. Load Flexipass onto your Smartcard

Once you've bought your Smart Flexipass you need to load it onto your Smartcard.

You can do this at a ScotRail ticket gate or platform validator.

Allow around four hours before trying to load a ticket onto your Smartcard.

2. Tap in/tap out every journey

Tap in and tap out at a ticket gate or platform validator at the start and end of every journey

  • Tapping in activates a single ticket so it's valid for your journey
  • Tapping out ends that journey and removes the used ticket from your Flexipass

ScotRail ticket gate and Smartcard validator

With Smart Flexipass you must tap in and tap out at a ticket gate or platform validator at the start and end of every journey to meet the terms and conditions of travel.

Tapping in activates a single ticket so it's valid for your journey.

Tapping out ends that journey and removes the used ticket from your Flexipass.

If you don't tap in, you won't have a valid ticket on your Smartcard.

On train staff may ask you to buy a valid alternative ticket for your journey. You'd need to use the replacement paper ticket to exit the station at the end of your journey.

If you don't tap out, the system will recognise this and remove the journey next time you tap in.

If you tap out through a gate within five minutes of tapping in, no journey will be recorded. After five minutes one ride will be removed from your Flexipass.

If a ride is removed when you didn't make the journey, contact our Smartcard team on 0344 811 0141 to request a credit.

With a Flexipass you can travel at any time of day on your chosen route - peak or off-peak.

Flexipass 10 is valid for ten single journeys within one calendar month from the start date.

To check how many journeys are left on your Smart Flexipass:

  1. Log into your My ScotRail account
  2. Click the 'View details' button next to your Smartcard number
  3. Scroll down to view information about the tickets on this card

Your My ScotRail account is updated every few hours so may not always show the most recent journey.

You can also ask a member of ScotRail staff to check using their app.

With a Flexipass 10, any unused journeys expire after one month and are no longer valid for travel.

You can't extend the validity period or get a credit for unused journeys.

No. Flexipass is non-changeable and non-refundable.

You can travel on any day during the period of validity but you can't change the start/end date or the route after you've bought your ticket.