Smartcard and ScotRail App

For fast and smooth train travel, download the new and improved ScotRail App and start using your Smartcard digitally. With the app, you can load tickets straight to your Smartcard, before tapping at the ticket gates to board. Join us in going digital and take the next step towards greener travel!

Using our app with your Smartcard

Icon - ticket on mobile screen

Buy tickets online or via the app

Buy tickets from the comfort of your home or on the way to the station. Flexipass and Season Tickets bought online or via the app are available to load to your Smartcard instantly, so you can avoid ticket queues and head straight for your train.

Single and Return tickets can take up to three hours to be available for loading. We’d recommend using mTickets instead. Advance, Single and Return tickets can be bought and ready to use instantly!

Icon - load tickets onto Smartcard

Load tickets onto your Smartcard

Once your ticket is ready to load onto your Smartcard (instantly for Flexipass and Season Tickets, up to three hours for Singles and Returns), just follow these two steps:

  1. Open the ScotRail App and tap ‘My Tickets’ at the bottom of the screen.
  2. Tap the round red button, and scan your Smartcard by simply hold your Smartcard against the back of your phone for a few seconds. Any tickets ready to be loaded, will appear on screen.
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Tap in and out

Once you've activated your ticket via the app, simply tap your Smartcard at the ticket gates or platform validator and wait for the beep. You’re tapped in and ready to roll!

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Check usage and expiry dates

By heading to the "My Tickets" section of the app, you'll easily be able to check how long you have left to use your ticket, or how many you have left for Flexipass. Just follow the same steps for loading your ticket:

  1. Open the ScotRail App and tap ‘My Tickets’ at the bottom of the screen.
  2. Tap the round red button, and scan your Smartcard by simply hold your Smartcard against the back of your phone for a few seconds. The details of your loaded tickets will appear on screen.
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Renew your passes and tickets

When your ticket expires, just go back to the search page and make your next purchase and follow the steps again.

Travel Smart with the new ScotRail app

Make train travel easier than ever by getting your Smartcard delivered direct to your door for free! [Get your free Smartcard]