Diversity, Inclusion & Belonging

We’re committed to creating a workplace culture that embraces diversity, inclusion and belonging for everyone.

We want every single employee to feel safe, respected and welcome at ScotRail. Operating a railway for the whole of Scotland takes a huge amount of people with a variety of skills from all backgrounds. We want ScotRail to be a place where people are valued, supported and heard to fulfil their potential.

Diversity at ScotRail

It's about your unique perspective. We want talented people from all backgrounds to have an equal opportunity to work and succeed at ScotRail. Transport impacts everyone and we’re committed to increasing the representation of people from underrepresented groups in all grades, roles and professions to better reflect the people we serve.

Inclusion at ScotRail

It's about creating a deep sense of belonging. We want ScotRail to be a place where people are valued, supported and heard to fulfil their potential. Being inclusive is an expression of our values to be customer driven, encouraging, collaborative, honest and bold. We’re nurturing an environment where people can speak up to remove barriers to success and collaborate to put the best ideas into practice.

Our commitment to this

Business in the Community's Race at Work Equality Charter

We know that people from ethnic minority backgrounds still face significant disparities in employment and progression, which is something that needs to change. We have signed the Business in the Community’s Race at Work Equality Charter. The Charter is comprised of five calls to action for leaders and organisations across all sectors. We have committed to the five guiding principles of the Charter, including having an Executive Sponsor for Race and taking action that supports the recruitment and career progression of our people from a Black, Asian or minority ethnic background.

UK Government Disability Confident Employer Scheme

We are signatories to the UK Government Disability Confident Employer Scheme, encouraging employers to think differently about disability and take action to improve how we recruit, retain and develop disabled people. To promote International Day of People with Disabilities, we provided our colleagues with information, including our commitment to interview all applicants with a disability who meet the minimum criteria for a job vacancy and considering them on their abilities, to ensuring there is a mechanism in place to discuss the development of disabled employees. We have committed to making every effort should our people become disabled, to make sure they stay in employment and take action to ensure that all our colleagues develop the appropriate level of disability awareness needed.

Menopause friendly accreditation

At ScotRail we are committed to becoming a menopause friendly accredited business by the end of January 2023. Committing to being menopause friendly means we are working towards long-term, sustainable change in ScotRail, fostering an inclusive culture where everyone can be at their best. We aim to change the way people think and talk about menopause and ensure we are putting the right support in place.

Menopause Friendly accreditation shows we have a clear understanding of how menopause can have an effect at work and that ScotRail cares about the wellbeing of all colleagues.

Click here for more details on being a menopause friendly employer

Leaders in Diversity

Our ongoing efforts to make our workplace more inclusive have been recognised by the National Centre for Diversity. After initially achieving Investors in Diversity status, we’ve been awarded Leaders in Diversity status, which means our culture of inclusion is really working to make ScotRail a more diverse workplace environment.

Our Inclusion for All strategy sets out how we will achieve our ambitious goals to improve diversity and inclusion across ScotRail for our people, our passengers and the communities we serve.

We have set ambitious goals to guide our efforts, measure progress and hold ourselves to account. In doing so, we will create an environment that is effortlessly inclusive and makes ScotRail a great place to work for everyone.

Our vision is that everyone belongs and can be free to ‘be yourself, do your best work.’ We expect all of our employees to treat each other with dignity and respect. We operate a zero tolerance policy for discrimination, bullying, harassment or victimisation on any grounds.

Our mission is to make inclusion and diversity how we work every day. It should be our way of doing business so that it becomes effortless.

We expect our people to treat each other with dignity and respect, creating an inclusive culture to support equal opportunities. We do not tolerate discrimination, bullying, harassment and victimisation on any ground, including age, race, ethnic or national origin, mental or physical health conditions, care experience, disability, pregnancy, sex, gender expression, gender identity, sexual orientation, marital status, carers status or other domestic circumstances, employment status, working hours or other flexible working arrangements, or religion or belief.

We have employee networks that enable our people to build connections, develop support systems and access networking and developmental opportunities. They help us to understand our differences and similarities and improve communication around the business. They also provide support to individuals and teams and offer fresh opportunities to be involved as part of ScotRail Trains.

What you can do

If you fancy joining the ScotRail team, we would love to hear from you.

Visit our Careers Hub