Website Accessibility

Accessibility information for the ScotRail website

Our website should be accessible for everyone. If you have any feedback on how we can improve the accessibility of our website, please share your thoughts via our contact form.

Access Keys

Access keys allow you to navigate our website using a keyboard and can be used as keyboard shortcuts. This website implements these UK Government recommendations for Access Keys:

S - Skip to main content
0 - Access key details (this page)
1 - Home page
2 - Latest News
3 - Site map
4 - Search
5 - Frequently Asked Questions (FAQ)
6 - Help
8 - Terms and conditions
9 - Feedback form

How to use Access Keys

  • Google Chrome - hold down the ALT key (Control + Option key on Mac) and press the shortcut key.
  • Microsoft Internet Explorer - hold down the ALT key (Control key on Mac) and press the shortcut key, then release both keys and press ENTER.
  • Microsoft Internet Explorer 8+ - hold down the ALT key (Control key on Mac) and press the shortcut key.
  • Firefox - hold down the ALT and Shift keys and press the shortcut key.
  • Safari - hold down the ALT key (Control key on Mac) and press the shortcut key.
  • Opera - press SHIFT + ESC to enter access-key mode, and a list of the available access keys will be displayed. You can then press the appropriate access key to activate the link or form input. To exit access-key mode, press SHIFT + ESC again. Access-key mode will automatically exit as soon as you press an access key, or load another page.
  • Text browsers - use the 'S' access key to skip the navigation menus and go straight to the page content.

Screen Magnifiers

This website is designed to work with in-browser zoom or magnification settings. Here's how to change the size of the content on our website:

  • Ctrl + scroll wheel: if you use a mouse with a scroll wheel (usually between the two buttons on a standard mouse) wheel it gently away from you while holding down the Ctrl key on the keyboard to magnify the page. Wheel it towards you to make the page smaller.
  • Ctrl +: if you don’t have a scroll wheel, hold down the Ctrl key and press the + (plus) key on your keyboard to make the page bigger. Pressing Ctrl - (Ctrl and minus) will make it smaller again.

Zoom or magnify other browsers

Google Chrome
Click the menu button (three dots) in the top right corner of the screen and the + or - (plus or minus) buttons.

Internet Explorer
Click the cog (settings) button at the top right corner of the page, hover your mouse of the Zoom menu item and select the desired zoom level.

Click View from the menu at the top of the page and click the + or - (plus or minus) buttons.

Microsoft Edge
Click the menu button (three dots) in the top right corner of the screen and the + or - (plus or minus) buttons.

Screen Readers

There are a number of free to use and paid for screen readers on the market today. Here are some of the most popular:

Supporting basic features of Windows, Internet Explorer and Mozilla Firefox, NVDA also has a growing support for Microsoft Office apps. Find out more about NVDA

System Access to Go
Available for Windows devices and limited to desktop apps, System Access to Go is a simplified screen reader designed for temporary use. Find out more about System Access to Go

Apple VoiceOver
Apple VoiceOver reads aloud file content as well as web pages, emails and word processing files. Find out more about Apple VoiceOver

Available as a Chrome Extension, ChromeVox brings the speed, versatility and security of Chrome to visually impaired users. Find out more about ChromeVox

Changing the colour contrast

Some screen readers allow you to change the colour contrast of your screen or individual webpages. You can also change the text and background colours, plus links (visited and unvisited), in Firefox and Internet Explorer. In Chrome, you can install a high contrast browser extension