Smartcard FAQs

You're ready to become the boss of your commute, now it's time to get smarter about Smartcard. We've got all the answers you'll need to make sure you enjoy travel that's easier than ever.

FAQs

Normally you only need one.

If you want to join Club 50 you’ll need a Club 50 Smartcard. If you want to buy Smart Season Tickets, you'll need a photo Smartcard (a Smartcard with a photo of you printed on it).

No, but every member of your family can have their own Smartcard.

Anyone from the age of 5 can get a Smartcard. You must be 16 years old or over to sign up or buy tickets online.

Ordering a Smartcard for a child? Download the application form below.

You may be asked to provide proof of age if you're travelling with a Child card or Club 50 card.