Aberdeen Station

Aberdeen (ABD)

Aberdeen station
Guild Street
Aberdeen
Aberdeen
Union Square
AB11 6LX
Load stations
Last updated:
Loading...
Staffing level Part time
CCTV Yes
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Ticket office opening times
  • Monday to Friday: 06:15 am ~ 09:30 pm
  • Saturday: 06:15 am ~ 07:00 pm
  • Sunday: 08:45 am ~ 09:30 pm
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here Yes
Penalty fares SR
Customer service information
Left luggage

Available: No

Lost property

Telephone: 03301 092 833

URL: https://www.nationalrail.co.uk/

  • Monday to Sunday: 07:00 am ~ 09:00 pm
First class lounge opening times

Located

Above booking office on the main concourse

Tickets accepted

Inter-Available First Class tickets valid for travel on ScotRail services that day.

LNER tickets are accepted

'Cross Country only' tickets not accepted.

Facilities

Charging points and USB charging is available.

Refreshments

Complimentary refreshments and light snacks. Coffee and water machine.

Wi-Fi

Yes

Showers include an Accessible Shower

Yes

  • Monday to Friday: 06:15 am ~ 09:30 pm
  • Saturday: 06:15 am ~ 07:00 pm
  • Sunday: 08:45 am ~ 09:30 pm
Seated area
No
Waiting room
No
Trolleys
Yes
Station buffet

WH Smith

Yes
Toilets
Yes

The toilets are located opposite the Taxi Rank and inside the First Class Lounge, available during ticket office opening hours

Baby changing facilities
Yes
Showers
Yes
Wifi
Yes
Post box
Yes
ATM machine
Yes
Shops

WHSmith newsagent. Station has two PhotoMe photo booths.

Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

URL: https://www.nationalrail.co.uk/

Staff help

Meeting Point: At the Automatic Ticket Gates inside the station

  • Monday: 05:00 am ~ 12:30 am
  • Sunday: 08:45 am ~ 12:30 am
Induction loop available Yes
Ticket machine
Yes
Accessible booking office counter available
Yes
Ramp for train access available
Yes
Accessible taxis information
No
National Key toilets available
Yes
Step free access

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic gates. Automatic Ticket Gates in operation Mon-Sat: 0600-2310; Sun: 0830-2310. Tactile paving to all platforms

Blue Badge parking bays: 10

Ticket gates

Ticket gates to all platforms

Yes
Impaired mobility set down available
No
Wheelchairs
Yes
Cycle storage available Yes
Cycle storage spaces 80
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Additional cycle parking located outside Union Square Shopping Centre

Cycle storage types
  • Stands
Car park 1 South College Street Car Park
Car park 1 operator ScotRail
Car park 1 spaces 188
Car park 1 opening times
  • Monday to Sunday: 24 hours
Car park 1 charges
  • Daily: £6.00
Car park 1 contact details

URL: https://www.nationalrail.co.uk/

Rail replacement information

Buses pick up/drop off on College Street

Taxi rank
Onward travel

For details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Airport

Aberdeen Airport is located near Dyce Station, from where a connecting bus service operates. A direct bus service also operates from Aberdeen city centre. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Port

Ferry service runs from Aberdeen Ferry Terminal to Kirkwall and Lerwick. For details of these, plus connecting buses to the Ferry Terminal, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)