Aberdeen
Aberdeen (ABD)
Aberdeen station
Guild Street
Union Square
Aberdeen
Aberdeen
AB11 6LX
View live departures / arrivals
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Customer service information | |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
|
| Lost property contact details |
Telephone: 03301 092 833 |
| First class lounge opening times |
|
|---|---|
| First class lounge information |
Located Next to the booking office Tickets accepted Inter-Available First Class tickets valid for travel on ScotRail services that day Facilities Screens with updated train information, digital freeview television, papers, magazines Refreshments Complimentary refreshments and light snacks Wi-Fi Yes Showers include an Accessible Shower Yes |
| Seated area available | No |
| Waiting room opening times | Yes |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Station buffet information | Cafe, WH Smith, Bar |
| Toilets available | Yes |
| Toilets information | The toilets are located opposite the Taxi Rank and inside the First Class Lounge, available during ticket office opening hours |
| Baby changing facilities available | Yes |
| Showers available | Yes |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | Yes |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | WHSmith newsagent. Station has two PhotoMe photo booths. |
| Helpline contact details |
Note: Tel: 0800 912 2901; 18001 0800 912 2901 (for hard of hearing) |
|---|---|
| Customer help points available | Yes |
| Staff help information |
Meeting Point: At the Automatic Ticket Gates inside the station |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Step free access coverage | Yes |
| Step free access information |
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic gates. Automatic Ticket Gates in operation Mon-Sat: 0600-2310; Sun: 0830-2310 Blue Badge parking bays: 12 |
| Ticket gates exist | Yes |
| Ticket gates information |
Ticket gates to all platforms |
| Impaired mobility set down available | No |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 80 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | additional cycle parking located outside Union Square Shopping Centre |
| Cycle storage types |
|
| Car park 1 | South College Street Car Park |
| Car park 1 operator | ScotRail |
| Car park 1 spaces | 188 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | |
| Rail replacement information |
Buses pick up/drop off on College Street |
| Taxi rank available | Yes |
| Taxi rank information | Visit www.traintaxi.co.uk for details of taxis available for hire |
| Bus services available | Yes |
| Bus services information | For details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
| Airport available | Yes |
| Airport information | Aberdeen Airport is located near Dyce Station, from where a connecting bus service operates. A direct bus service also operates from Aberdeen city centre. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
| Port available | Yes |
| Port information | Ferry service runs from Aberdeen Ferry Terminal to Kirkwall and Lerwick. For details of these, plus connecting buses to the Ferry Terminal, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |