Ayr (AYR)

Ayr station
Smith Street

Temporary changes to services and customer access at Ayr station

Earlier this year South Ayrshire Council enforced an exclusion zone at Ayr station. This was because the privately-owned former Station Hotel has been deemed unsafe.

While Ayr station remains open for business, the exclusion zone means we have had to make changes to services to and from Ayr, including the cancellation of services between Ayr and Stranraer.

Following work by Network Rail engineers, including a safety risk assessment and some changes to the railway infrastructure, and a further test of the route on Thursday 1 November, it is now possible to reintroduce a limited number of ScotRail services between Ayr and Stranraer.

While this won’t restore all services, it is a significant improvement for our customers. Check your journey before you travel.

Cars can enter and exit through the normal ‘exit’ only route further down Smith Street. Staff and signs at the station will guide you.

There will be 12 fewer spaces in the car park while this work takes place.

Entry and exit to the station and platforms is via platform 1 (new temporary entrance and exit) and platform 4 (unchanged). Staff will be on hand to give you extra help.

As part of its inspection work, the council has closed one lane of the A70 which runs over the railway bridge towards Holmston Road and Station Road. This means the pavement next to the A70 won't be accessible. These restrictions will apply temporarily from 7 July 2018.

Customers with particular access needs – e.g. disabled customers, or those with prams/buggies – should be aware that the station remains accessible from either platform 1 or platform 4. However, travelling from platform 1 to platform 4 (or vice versa) isn't possible for customers with access needs, due to the council’s restrictions on the road and path.

You should either book assistance in advance through Passenger Assist or speak to station staff when you arrive at the station, who will make alternative arrangements to get you where you need to be.