Ayr (AYR)

Ayr station
Smith Street

Temporary changes to services and customer access at Ayr station

South Ayrshire Council has imposed an exclusion zone at Ayr station, which will have an impact on our services. This is because the former hotel building next to the station has been deemed unsafe. The hotel building isn’t owned or operated by ScotRail.

This exclusion zone means services via Ayr will be disrupted for the foreseeable future. Check your journey before you travel.

Cars can enter and exit through the normal ‘exit’ only route further down Smith Street. Staff and signs at the station will guide you.

There will be 12 fewer spaces in the car park while this work takes place.

Entry and exit to the station and platforms is via platform 1 (new temporary entrance and exit) and platform 4 (unchanged). Staff will be on hand to give you extra help.

As part of its inspection work, the council has closed one lane of the A70 which runs over the railway bridge towards Holmston Road and Station Road. This means the pavement next to the A70 won't be accessible. These restrictions will apply temporarily from 7 July 2018.

Customers with particular access needs – e.g. disabled customers, or those with prams/buggies – should be aware that the station remains accessible from either platform 1 or platform 4. However, travelling from platform 1 to platform 4 (or vice versa) isn't possible for customers with access needs, due to the council’s restrictions on the road and path.

You should either book assistance in advance through Passenger Assist or speak to station staff when you arrive at the station, who will make alternative arrangements to get you where you need to be.