Ayr Station
Station message
Ayr Station Fire:
Bus pick up/drop off from Morrisons car park, Castlehill Road.
Stena Coach:
Pick up point for Stena coach link will be at Prestwick Town station car park. Additional stop will continue to be made at Ayr Morrisons car park, Castlehill Road
Ayr (AYR)
Smith Street
Ayr
Ayrshire
KA7 1TH
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times | Proposal to alter hours
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|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Validate Smartcards here | Yes |
| Penalty fares | SR |
| Customer service information | [email protected] . Please note car parking and other facilities at Ayr subject to change due to building works |
|---|---|
| Left luggage | Available: No |
| Lost property | Telephone: 03301 092 833
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| Seated area | Yes
|
|---|---|
| Waiting room | Yes
|
| Station buffet | Cafe, WH Smith Yes
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| Toilets | Yes
The toilets and accessible toilets are located on Platform 1. The toilet facilities are only available during station opening hours. Radar - National Key Scheme |
| Baby changing facilities | Yes
|
| Wifi | Yes
|
| ATM machine | Yes
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| Shops | WHSmith newsagent, PhotoMe photo booth Yes
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| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . Note: Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing) |
|---|---|
| Staff help |
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Accessible booking office counter available | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | Yes
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| Step free access | This is a Category B station. Level to platforms 1,2 & 3 - connecting footbridge with stairs or access from street to platform 4. Alternative route is available by going outside the station over the roadbridge Blue Badge parking bays: 7 |
| Ticket gates | Ticket gates to all platforms Yes
|
| Impaired mobility set down available | No
|
| Wheelchairs | Yes
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 52 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | No |
| Cycle storage types |
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| Car park 1 | Station Car Park |
| Car park 1 operator | ScotRail |
| Car park 1 spaces | 214 |
| Car park 1 opening times |
|
| Car park 1 charges |
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| Car park 1 contact details | |
| Rail replacement information | Buses pick up/drop off from Station Road, which leads into Platform 4 car park |
| Taxi rank | |
| Onward travel | For details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
| Cycle hire | AMG Cycleswww.irvinecycles.co.uk |