Dunbar Station
Dunbar (DUN)
Station Road
Dunbar
East Lothian
EH42 1JX
View live departures / arrivals
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | In the booking hall. |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | Yes |
| Customer service information | We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
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| Lost property contact details | Telephone: 03301 092 833 |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times |
|
| Waiting room information | Part of ticket office building |
| Trolleys available | Yes |
| Station buffet available | No |
| Toilets available | Yes |
| Toilets information | The toilets are located in the Booking Hall. The toilet facilities are only available during Ticket Office opening hours. |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Yes |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|---|---|
| Helpline contact details | Note: Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing) |
| Customer help points available | Yes |
| Staff help opening times |
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| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Accessible taxis information | Staff members telephone Taxi firm for customers, arrive within a few minutes |
| Step free access coverage | Yes |
| Step free access information | This is a Category A station. This station has step-free access to single platform. The Passenger Assist meeting point is at the Ticket Office Blue Badge parking bays: 6 |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 48 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage location | Within car park |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | ScotRail |
| Car park 1 spaces | 76 |
| Car park 1 opening times |
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| Car park 1 charges |
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| Car park 1 contact details | |
| Car park 2 | Short stay |
| Car park 2 operator | ScotRail |
| Car park 2 charges |
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| Car park 2 contact details | |
| Rail replacement information | Rail Replacement Coaches leave from the front of the station. |
| Bus services available | Yes |
| Bus services information | Information to plan your onward journey is available in a printable format here |