Fort William Station
Fort William (FTW)
Fort William station
Tom-na-Faire
Station Square
Fort William
Highland
PH33 6TQ
Tom-na-Faire
Station Square
Fort William
Highland
PH33 6TQ
Showers include an Accessible Shower.
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| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times |
Note: Summer opening hours Sundays 09:30 - 20:30 |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | Yes |
| Customer service information | |
|---|---|
| Left luggage | Yes |
| Left luggage contact details | Telephone: 0141 335 3276 |
| Lost property opening times |
|
| Lost property contact details | Telephone: 03301 092 833 |
| First class lounge opening times | No |
|---|---|
| First class lounge information | Showers include an Accessible Shower |
| Seated area available | Yes |
| Waiting room opening times | Yes |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Station buffet information | Newsagent, buffet |
| Toilets available | Yes |
| Toilets information | As part of our COVID-19 response, the toilets have a restricted capacity. The toilets are located on the Main Concourse. Available during ticket office opening hours. |
| Baby changing facilities available | Yes |
| Showers available | Yes |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | Yes |
| ATM available | No |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | Newsagent |
| Helpline contact details | Note: Tel: 0800 912 2901; 18001 0800 912 2901 (for Deaf and Hearing loss Customers) |
|---|---|
| Customer help points available | Yes |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Step free access coverage | Yes |
| Step free access information | This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office Blue Badge parking bays: 2 |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 24 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Cycle storage information | Discounted cycle hire available at Nevis Cycles to holders of valid rail tickets. Visit www.neviscycles.co.uk or call 01397 705 555 for more information |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 spaces | 50 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | |
| Rail replacement information | Buses pick up/drop off from the station car park |
| Taxi rank available | Yes |
| Taxi rank information | Visit www.traintaxi.co.uk for details of taxis available for hire |
| Bus services available | Yes |
| Bus services information | For details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
| Cycle hire available | Yes |
| Cycle hire information | Nevis Cycles www.neviscycles.com |