Fort William Station
Fort William (FTW)
Tom-na-Faire
Station Square
Fort William
Highland
PH33 6TQ
View live departures / arrivals
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times |
Note: Summer opening hours Sundays 09:30 - 20:30 |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | Yes |
| Customer service information | |
|---|---|
| Left luggage | Yes |
| Left luggage contact details | Telephone: 0141 335 3276 |
| Lost property opening times |
|
| Lost property contact details | Telephone: 03301 092 833 |
| First class lounge opening times | No |
|---|---|
| First class lounge information | Showers include an Accessible Shower |
| Seated area available | Yes |
| Waiting room opening times |
|
| Waiting room information | Part of station buildings |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Station buffet information | Newsagent, buffet |
| Toilets available | Yes |
| Toilets information | As part of our COVID-19 response, the toilets have a restricted capacity. The toilets are located on the Main Concourse. Available during ticket office opening hours. |
| Baby changing facilities available | Yes |
| Showers available | Yes |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | Yes |
| ATM available | No |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | Newsagent |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|---|---|
| Helpline contact details | Note: Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing) |
| Customer help points available | Yes |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Step free access coverage | Yes |
| Step free access information | This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office Blue Badge parking bays: 2 |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 24 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Cycle storage information | Discounted cycle hire available at Nevis Cycles to holders of valid rail tickets. Visit www.neviscycles.co.uk or call 01397 705 555 for more information |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 spaces | 50 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | |
| Rail replacement information | Buses pick up/drop off from the station car park |
| Taxi rank available | Yes |
| Taxi rank information | Visit www.traintaxi.co.uk for details of taxis available for hire |
| Bus services available | Yes |
| Bus services information | For details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
| Cycle hire available | Yes |
| Cycle hire information | Nevis Cycles www.neviscycles.com |