Fort William Station
Fort William (FTW)
Tom-na-Faire
Fort William
Highland
Station Square
PH33 6TQ
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times | Summer opening hours Sundays 09:30 - 20:30
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Validate Smartcards here | Yes |
| Penalty fares | SR |
| Customer service information | |
|---|---|
| Left luggage | Available: Yes Telephone: 0141 335 3276 |
| Lost property | Telephone: 03301 092 833
|
| First class lounge opening times | Showers include an Accessible Shower No
|
|---|---|
| Seated area | Yes
|
| Waiting room | Part of station buildings
|
| Trolleys | Yes
|
| Station buffet | Newsagent, buffet Yes
|
| Toilets | Yes
As part of our COVID-19 response, the toilets have a restricted capacity. The toilets are located on the Main Concourse. Available during ticket office opening hours. |
| Baby changing facilities | Yes
|
| Showers | Yes
|
| Wifi | Yes
|
| Tourist information | Yes
|
| Shops | Newsagent Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . Note: Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing) |
|---|---|
| Staff help |
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Accessible booking office counter available | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | No
|
| Step free access | This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office Blue Badge parking bays: 2 |
| Ticket gates | No
|
| Impaired mobility set down available | No
|
| Wheelchairs | Yes
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 24 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Cycle storage information | Discounted cycle hire available at Nevis Cycles to holders of valid rail tickets. Visit www.neviscycles.co.uk or call 01397 705 555 for more information |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 spaces | 50 |
| Car park 1 opening times |
|
| Car park 1 charges | Free |
| Car park 1 contact details | |
| Rail replacement information | Buses pick up/drop off from the station car park |
| Taxi rank | |
| Onward travel | For details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
| Cycle hire | Nevis Cycles www.neviscycles.com |