Stirling Station

Stirling (STG)

Stirling station
Goosecroft Road
Stirling
Stirlingshire
FK8 1PF

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Staffing level	Part time
CCTV	Yes
Information systems	Departure screens Announcements Arrival screens

Ticket office opening times	Monday to Friday: 06:20 to 21:00 Saturday: 06:20 to 21:00 Sunday: 08:50 to 22:00
Pre-purchase collection	Yes
Ticket machine	Yes
Smartcards issued here	No
Top up Smartcards here	No
Validate Smartcards here	Yes

Customer service information	[email protected]
Left luggage	No
Left luggage contact details	URL: https://www.nationalrail.co.uk/
Lost property opening times	Monday to Sunday: 07:00 to 21:00
Lost property contact details	Telephone: 03301 092 833 URL: https://www.nationalrail.co.uk/

First class lounge opening times	No
Seated area available	Yes
Waiting room opening times	Monday to Sunday: 05:00 to 23:59
Waiting room information	Part of station buildings - one on platform 2 and another on platform 3
Trolleys available	No
Station buffet available	Yes
Station buffet information	WH Smith, Coffee Vending Machines and café.
Toilets available	Yes
Toilets information	The toilets are located on the Concourse (RADAR key required) and in the Waiting Room on Platform 3.
Baby changing facilities available	Yes
Showers available	No
Telephones available	Cards and Coins
WiFi available	Yes
Web kiosk	No
Post box available	Yes
Tourist information office available	No
ATM available	Yes
Bureau de change available	No
Shops available	Yes
Shops information	WHSmith

Helpline information	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline contact details	Note: Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing) URL: https://www.nationalrail.co.uk/
Customer help points available	Yes
Staff help opening times	Monday, Tuesday, Wednesday, Thursday and Friday: 05:15 to 00:00 Saturday: 05:30 to 00:00 Sunday: 08:30 to 23:45
Induction loop available	Yes
Accessible ticket machines available	Yes
Accessible booking office counter available	Yes
Ramp for train access available	Yes
Accessible taxis information	Most taxis accessible, at front of station.
National key toilets available	Yes
Step free access coverage	Yes
Step free access information	This is a Category A station. This station has step-free access to all platform. The Passenger Assist meeting point is at the Automatic ticket gates Blue Badge parking bays: 10
Ticket gates exist	Yes
Ticket gates information	Ticket gates to all platforms
Impaired mobility set down available	Yes
Wheelchairs	Yes

Cycle storage available	Yes
Cycle storage number of spaces	88
Cycle storage sheltered	Yes
Cycle storage CCTV	Yes
Cycle storage types	Lockers Stands
Car park 1	Station Car Park
Car park 1 operator	ScotRail
Car park 1 spaces	276
Car park 1 opening times	Monday to Sunday: 24 hours
Car park 1 charges	Off-peak: N/A Per hour: N/A Daily: £3.50 Weekly: N/A Monthly: N/A Three monthly: N/A Six monthly: N/A Annual: N/A
Car park 1 contact details	URL: https://www.nationalrail.co.uk/
Rail replacement information	Buses pick up/drop off from the parking bays outside the main station entrance
Taxi rank available	Yes
Taxi rank information	Visit www.traintaxi.co.uk for details of taxis available for hire
Bus services available	Yes
Bus services information	For details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Cycle hire available	Yes
Cycle hire information	Nextbike cycle hire is available at the station. More information on the scheme can be found at www.nextbike.co.uk/en/stirling For more information on cycling in and around Stirling can be found on the Active Travel hub Stirling pages www.stirlingactivetravelhub.org or by visiting the hub at located at Stirling station.