Tweedbank (TWB)
Tweedbank Drive
Tweedbank
Borders
TD1 3AB
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times | No
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Validate Smartcards here | Yes |
| Penalty fares | SR |
| Customer service information | |
|---|---|
| Left luggage | Available: No |
| Lost property | Telephone: 03301 092 833
|
| Seated area | No
|
|---|---|
| Waiting room | Yes
Shelter on platform |
| Station buffet | None No
|
| Toilets | Yes
The toilets are located adjacent to the Depot Building. The toilet facilities are available with a RADAR key. |
| Baby changing facilities | No
|
| Wifi | Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . Note: Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing) |
|---|---|
| Staff help | Assistance is provided by on-train staff to board / alight for customers already on platform No
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Ramp for train access available | No
|
| Accessible taxis information | No
|
| National Key toilets available | No
|
| Step free access | This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the respective platforms Blue Badge parking bays: 13 |
| Ticket gates | No
|
| Impaired mobility set down available | Yes
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 20 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage types |
|
| Car park 1 spaces | 235 |
| Car park 1 charges | Free |
| Car park 1 contact details | |
| Rail replacement information | Buses pick up/drop off from the station car park |
| Taxi rank | |
| Onward travel | For details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |