Flexipass on Smartcard
Paper tickets are folding.
10-journey Flexipasses are now available on Smartcard only. Not got a Smartcard? You’ll need to sign up here for free. Your card will arrive by post in no more than five working days. Once your card arrives, you can buy your Flexipass at any ScotRail booking office or ticket vending machine, or online via our website or the ScotRail App.
50-journey Flexipasses (Available between Edinburgh and Glasgow) will continue to be available on paper.
What is Flexipass?
Flexipass lets you make 10 journeys on the same route within one month. Travel anytime and save 10% or more compared to buying single or return tickets. Find out more about Flexipass here.
Why Smart only?
As part of ScotRail’s commitment to smarter travel, it’s our intention to make certain products available on Smartcard only. Flexipass is better on Smartcard -
No more lost tickets. All ten Flexi journeys are stored securely on your Smartcard.
Lost Smartcard? No problem. We’ll send you a free replacement card with your unused tickets loaded onto it.
No more dating paper tickets. Just tap in and out at the start and end of your journey and used tickets are automatically removed from your card.
Making this ticket Smart only minimises the misuse of Flexipass tickets, and ensures we can continue to offer the best value fares.
How to get Smart
Applying for a Smartcard is quick and easy – it only takes a few minutes and you’ll have your free Smartcard in five working days. For Flexipass, single and return tickets you don’t need to add a photo – the Non-photo Smartcard option is the one for you. Sign up using the button below, or click here for more information about how to get your free Smartcard.
Loading Flexipass tickets to your Smartcard
Adding Flexipass tickets to your Smartcard is easy, whether you’re planning ahead or buying on the go. If you’re buying from the booking office or ticket vending machine, your Flexipass will be loaded instantly to your card. If you’re buying online via our website or app, then you’ll need to allow four hours before loading your ticket at the station. Find out more about how Smartcard works here.
Mind the tap
Tap in and tap out at a ticket gate or platform validator at the start and end of every journey. This activates each single Flexi ticket. If you haven’t activated a Flexi journey before you board, our staff will ask you to buy a valid alternative ticket for your journey, which you’ll need to use to exit the station at the end of your journey. Tapping in and out each time you travel also means you won't lose any journeys you shouldn't, and that you travel seamlessly through gates.
Checking how many journeys you have left
As long as you tap in and out each time you travel, single journeys are automatically deducted from your Smartcard.
If you want to check how many tickets are left on your Smartcard, there are a number of ways to do this, depending on how you bought your ticket and which device you have.
Click the tabs below for step-by-step instructions.
Customers who buy Flexipass tickets online via our website or the ScotRail app can check how many journeys they have left by following the steps below:
- Log in to your My ScotRail account to access your dashboard
- Click the 'view details' button next to your Smartcard number
- Scroll down to view information about the tickets left on this card
Your My ScotRail account is updated every few hours so may not always show the most recent journey.
You can check how many tickets you have left on your Smartcard using an NFC-enabled Android phone and the latest version of the ScotRail app by following the steps below:
- Open the ScotRail app and tap the ‘+’ button – select ‘Smartcard’ from the pop-up menu
- Hold your Smartcard against the NFC zone on your phone – if NFC is off, you’ll be prompted to switch it on
- Click the 'tickets' button to view which tickets are on your Smartcard
You can see your last tap in/out too.
Find out more about the ScotRail App here.
Rambus, one of ScotRail's Smart ticketing partners has developed a free app, which allows you to view the contents of your Smartcard using your NFC-enabled device, including iPhones.
You can check how many tickets you have left on your Smartcard using iPhone 7 or later, running iOS 13 or later and the 'Rambus Smart Ticket Checker App' by following the steps below:
- Open the Smart Ticket Checker App
- Hold your Smartcard against the NFC zone on your phone – on iPhone this is usually located on the back of the device, at the top near the camera
- Click 'read card' to view which tickets are on your Smartcard
To download the Smart Ticket Checker App from the Apple Store, click here or search 'Smart Ticket Checker'.
The ScotRail app is under continual development, and we'll look to incorporate these features for iOS users in the near future.