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Have a question about ScotRail products or services?
Type your keyword/s into the search box, then click 'Search'.
You can also filter by category - just select a tag then click 'Search'.
Yes they do. For travel within Scotland on ScotRail services, you may be best getting a Kids for a Quid ticket. This means up to four children can all travel for just £1 return. If you’re travelling further afield the Veterans Railcard will give up to 4 children, aged 5-15 travelling with you a 60% discount.
ShareFares and travel information.
Discounted rail fares are available for children and railcard holders such as Family and Friends, 16-25 Railcard etc.
Children under five travel for free, and those aged 5-15 will travel for half the adult price.
As with services in the rest of Scotland, our Kids Go Free deal allows up to two children (aged 5-15) to travel for free with a full paying adult on any off-peak journey.
The majority of end-to-end journeys are achieved in 55 minutes or less. On some occasions this is not possible due to timetable and platform restrictions with other services in and around Edinburgh Waverley.
During peak times (before 09:15, and between 16:41-18:15), the train service runs half hourly from both Edinburgh and Tweedbank. Departure times are as below:
During the morning peak, four services (06:28, 07:58, 07:28 and 07:58) continue through Edinburgh towards Fife, serving Haymarket and South Gyle. In the evening peak, a similar arrangement is in place with four services from Fife continuing through to Tweedbank (16:50, 17:18, 17:54 and 18:24).
Trains are hourly after 20:00, and on Sundays.
All stations have a half hour service throughout the day with the exception of Stow, which is served half-hourly during the morning and evening peaks, and hourly at all other times.
The first midweek service from Tweedbank is at 05:20 and allows a connection with the 06:25 East Coast service from Edinburgh to London Kings Cross. The overall journey time from Tweedbank to London is around five and a half hours.
On arrival at Edinburgh, the following connection times are available during peaks:
ScotRail’s Advance fares are only available on long-distance 'reservable' journeys (e.g. between Edinburgh/Glasgow and Inverness/Aberdeen).
ShareNo. You must be capable of transferring to a seat on the train, as the scooter manufacturer's instructions normally specify that you can't travel sitting on the scooter whilst in another vehicle.
When you alight the scooter must be parked and immobilised, with the key taken out or battery switched off.
ShareIf you are a Smartcard Season Ticket holder, you can upgrade to First Class for £5 when you travel off-peak. Simply pay onboard.
ShareYou can link any type of ScotRail Smartcard to your Smart Plus account - photo, non-photo or Club 50. You can only link one Smartcard to your Smart Plus account at a time.
Smartcards issued by other operators (e.g. SPT Subway Smartcards) can't be used during the Smart Plus pilot.
ShareAnytime tickets qualify for Railcard discounts. Under 5s travel free and there’s a 50% discount for 5-15 year olds.
ShareFor £30 a year, you can get 1/3 off train travel for up to four adults and 60% off for up to four kids.
Find out more about the Family & Friends Railcard here
Share
Travel in extra comfort on our First Class services, with plenty more legroom and free refreshments.
For the best deals on First Class tickets, buy in Advance before you board. You can also buy or upgrade to First Class at ticket offices or onboard.
ShareFlexipass tickets can be bought on the ScotRail website, app, or at any ScotRail ticket office or vending machine. You can also buy one by phoning 0344 811 0141.
A Flexipass is usually valid from the date you buy your ticket. You can instead choose to start it from a future date.
SharePlease note: Kids for a Quid doesn't have to be purchased at the same time as an adult ticket. If you have purchased your ticket online or from a ticket vending machine, you can still add Kids for a Quid at a ScotRail ticket office. Only when a ticket office isn't available can the Kids for a Quid ticket be purchased on the train.
ShareTo qualify you must have an active ScotRail Season Ticket, valid for travel on 21 March 2018, loaded onto your ScotRail Adult photo Smartcard or Club 50 card.
Your Smart Season Ticket can be any duration (weekly, monthly, up to annual).
ShareThe map gives you a visual overview of the performance of our network
Zoom in to find your line. Drag the map to move around. Click or tap on a line to view stations on that route.
Click or tap on a station name to see live departures and other information.
See a circular ! Minor or triangular ! Major icon? Click or tap on it to see detailed information about the disruption.
ShareOnce you've bought your Smart Flexipass you need to load it onto your Smartcard. Allow around four hours before trying to load a ticket onto your Smartcard.
Load your Flexipass at a ScotRail ticket machine, ticket gate or platform validator at the start of your first journey. You can also load tickets using the ScotRail app on an NFC-enabled Android phone.
At a platform validator: hold your Smartcard still on the reader until you see the "Journey Started" message. This can take up to 2 seconds.
Tap in and tap out at a ticket gate or platform validator at the start and end of every journey.
1. Buy tickets
Buy Smart tickets online, via the ScotRail App, at our ticket vending machines and booking offices.
2. Load tickets onto your Smartcard
Bought online? You have two options –
Bought at a ticket vending machine? When your payment’s complete, the machine will prompt you to tap your Smartcard to instantly load your ticket.
Bought at a booking office? Your ticket’s already loaded – you’re ready to go.
3. Tap to travel
Once your ticket is loaded, tap your Smartcard at the ticket gates or platform validator and wait for the beep. You’re tapped in and ready to roll!