The ScotRail Alliance’s performance improves again

Friday, 30 June 2017

Performance on Scotland’s railway has improved yet again, new figures released today show.

For the four week period up to 24 June 2017, 92 per cent of Scotland’s trains met the industry target PPM measure. This compares to 90 per cent for the same period last year – an increase of two percentage points in just twelve months.

This means more of the 60,000 services in Scotland during the period ran on time.

During the same period in England and Wales, the equivalent figure was 88.6 per cent.

The ScotRail Alliance’s moving annual average (MAA) – the annual performance standard – is now at 90.5 per cent.

The ScotRail Alliance’s improved performance was achieved during a time of major upgrades and improvements to the existing network.

Perry Ramsey, Operations Director at The ScotRail Alliance, said:

“When we are undertaking the biggest upgrade to Scotland’s rail network since Victorian times, this is an impressive performance and confirms that we continue to deliver for our passengers.

“This performance is a testament to the hard work of our dedicated staff, who work tirelessly to make sure customers can travel on Scotland’s railway with as little fuss as possible.

“The major improvements we are making to our service – from the electrification of the Glasgow to Edinburgh line, to the delivery of new trains, to the upgrades to stations all across Scotland – will ultimately mean faster journeys, more seats and better services for Scotland’s passengers.

“We know any disruption can be frustrating for passengers, but all the work we are doing just now is helping to build the best railway Scotland has ever had.”