Changes to customer facilities at Stirling during station redevelopment

Last updated: Tuesday, 9 May 2023

ScotRail customers using Stirling station will see changes to the availability of some of the station’s facilities from next week, and over the next two months, as part of the station’s redevelopment.

The customer lounge and accessible toilet facility on platform 2 will close on Monday, 16 January, to allow for refurbishment work to take place.

During the closure, the lounge and toilet will be fitted with new floors, walls, and ceilings, with new furniture also being installed in the lounge.

Customers will still be able to access the accessible toilet facilities on platform 3 while the work takes place.

Once the refurbishment of the facilities on platform 2 is complete, the toilets and customer lounge on platform 3 will then be refurbished.

The work is part of the wider station redevelopment which, once complete, will see:

  • The creation of a Cyclepoint with 150 additional cycle parking spaces and a small maintenance area with enhanced ebike offering on the station forecourt.
  • Improvements to the stations environment by creating a pedestrianised plaza.
  • Refurbishment of the station entrance canopy.
  • Improved customer waiting facilities on platforms 2 and 3 and new public toilets.
  • Pedestrianisation of the current station forecourt, replacing the roundabout on Goosecroft Road with a T-junction and a new car park entrance created from Burghmuir Road.
  • Existing bridge top deck waterproofing works in advance of the forecourt works.
  • Taxis being relocated out with the station area to the city centre, also managed by Stirling Council.

John MacDonald, ScotRail Senior Project Manager, said:

“Over the next couple of months, work on the redevelopment of Stirling station will see the refurbishment of the customer facilities on platform 2 and platform 3.

“We thank customers for their patience while this work to refurbish these facilities is completed.

“The wider station redevelopment is an exciting project which will modernise Stirling station by delivering a more people-focused entrance with safe pedestrian and cycle friendly areas.

“It will also help promote train travel as we continue with our commitment to delivering better more sustainable transport options.”