02/11/18: Changes to services between Glasgow Central, Ayr and Stranraer

Friday, 2 November 2018

Latest update: 07:00, Friday 2 November 2018

Ayr station is open for business

Earlier this year South Ayrshire Council enforced an exclusion zone at Ayr station. This was because the privately-owned former Station Hotel has been deemed unsafe.

While Ayr station remains open for business, the exclusion zone means we have had to make changes to services to and from Ayr, including the cancellation of services between Ayr and Stranraer.

Following work by Network Rail engineers, including a safety risk assessment and some changes to the railway infrastructure, and a further test of the route on Thursday 1 November, it is now possible to reintroduce a limited number of ScotRail services between Ayr and Stranraer.

While this won’t restore all services, it is a significant improvement for our customers.

Service alterations

A limited service is in operation between Ayr and Girvan / Stranraer with the following services in operation on Friday 2 November:

  • 07.00 Stranraer – Glasgow Central
  • 08.08 Glasgow Central – Stranraer
  • 16.59 Stranraer – Glasgow Central
  • 18.13 Glasgow Central – Stranraer

Bus services will continue to operate between Ayr and Stranraer for the train services that haven’t been reintroduced, and for services between Ayr and Girvan.​

On Saturday 3 November 2018, the following services are scheduled to operate:

  • 07.02 Stranraer to Glasgow Central
  • 08.07 Glasgow Central to Stranraer
  • 16.59 Stranraer to Glasgow Central
  • 18.13 Glasgow Central to Stranraer

The following services will run on Sunday 4 November:

  • 10.41 Stranraer to Ayr
  • 12.27 Ayr to Stranraer
  • 14.40 Stranraer to Ayr
  • 18.05 Ayr to Stranraer

From Monday 5 November, services between Stranraer – Ayr / Kilmarnock / Glasgow will return to normal. However, local Ayr - Girvan services will continue to be replaced by bus.

The existing timetable for services between Ayr and Glasgow Central remains in place.

  • Services between Ayr and Glasgow Central have a reduced capacity because of the restrictions that have been applied by the council, as the platforms at Ayr station can only accommodate four-carriage trains. In order to provide the best possible service to customers along the route, a number of trains throughout the day will start and terminate at Prestwick Town. A replacement bus service will run between Ayr and Prestwick Town to connect with these services.
  • Services between Kilmarnock and Ayr are running as normal, with some exceptions.
  • Services between Paisley Gilmour Street and Glasgow Central are running as normal. By starting/terminating some trains at Prestwick Town, we are able to operate longer trains on this route again. This means that we can restore capacity to previous levels.

Will services continue to run from Ayr station?

Despite reports, Ayr station is open and services continue to operate. There are no current plans to close Ayr station, and we will continue to do everything we can to keep people moving during this difficult situation. We will continue to keep the matter under review.

Why have you made these changes?

We have had to make some changes to train services to and from Ayr because of the restrictions that have been applied by the council. The exclusion zone around the former hotel building means we no longer have access to the Ayr Townhead servicing depot, and the platforms at Ayr station can only accommodate four-carriage trains. In order to provide enough seats for customers at other stations along the route, we have had to make some changes to the train that arrive and depart Ayr station.

Will there be further changes to services?

We will keep the matter under constant review, to ensure we are providing the best possible service to our customers along the route. We will keep customers informed of any changes.

How can I keep up to date with what’s happening?

Please check @ScotRail on Twitter, the live departure information on our website, or download our app before starting your journey to check which services are operating.

Please use the station Help Points if you require any assistance.

We are sorry to our customers for any inconvenience caused by this situation which is outwith our control. We are working flat out to get people where they need to be.