Latest update: Wednesday, 19 December 2018
We’re happy to let our customers know that services to and from Ayr will return to normal from Thursday 20 December.
Earlier this year South Ayrshire Council enforced an exclusion zone at Ayr station due to the privately-owned former Station Hotel building being deemed unsafe.
While South Ayrshire Council carried out the necessary work to contain the unsafe structure, services between Glasgow Central and Ayr, Girvan, Stranraer and Kilmarnock were disrupted.
The successful encapsulation of the former hotel building means ScotRail can now access Ayr Townhead Depot and begin to safely operate trains through the station, allowing a full service to return on Thursday 20 December.
Customers are encouraged to download the ScotRail app for the most up to date train information.
Changes to car parking facilities
Smith Street car park
This car park remains closed and vehicles are required to enter/leave this via the previous ‘exit’ opposite Ayr Central. The car park now only has 31 spaces including two disabled-persons’ parking spaces. The car park includes an area for pick-up and drop-off.
Station Road car park
All restrictions have now been lifted. The car park provides 72 spaces and three disabled-persons’ parking spaces.
Changes to station access
Smith Street entrance
The main station ticket office remains closed and a new entrance has now been created at the north-end of the main building. Access is gained via the footpath off Smith Street and through the car park opposite Ayr Central.
Station Road main entrance
Access via Platform 4 entrance remains unchanged. However, please note that the main station-side pavement over the railway bridge towards Holmston Road and Station Road is closed, as is the footpath into the station from the bridge. Customers with additional access needs are encouraged to use the route via Mill Street if access is required an alternative platform. Customers can also book free assistance if required through the Passenger Assist programme, or speak to station staff, who will be happy to assist.