Queen Street Station Travel Shop relocation

Wednesday, 2 August 2017

From Friday 4 August the current travel shop will close to allow for the redevelopment of Queen Street station, part of our work to build the best railway Scotland has ever had.

A new travel shop will open on Monday 7 August located opposite the entrance to the station at Dundas Street. It will remain here until the station is redeveloped.

Most tickets don’t need to be bought at the Travel Shop

Travelling today? You can buy most tickets from our ticket vending machines. These accept both cash and card. You can also buy tickets on the ScotRail app or on our website and collect them from these machines. Or you can call us, the number is 0344 811 0141.

Travelling later?

Our cheapest Advance fares are available on the ScotRail app, on our websiteon our website or on 0344 811 0141. You can collect these from our ticket machines or, if there’s enough time, we’ll post them to you free of charge. Season Tickets and FlexiPasses are also available online or over the phone.


Smartcards give you fast, secure and great value train travel. All Anytime and Off Peak tickets for ScotRail routes are available on Smartcard. You can get Season Tickets for all ScotRail routes and Flexipasses for most routes. Just remember to tap in and out on the platform validators at the beginning and end of your journey. Click here for more info.

Still not sure what ticket is right for you?

Please come and see us in the new Travel Shop on Dundas Street, where the team will be happy to help.